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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3673 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 3,673 reviews
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have it! Never know what will happen. Never had an issue with getting someone to come out even if it's something small.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Protection plan is a SCAM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repairs are performed by a third party and their communication is horrible. My bosch dishwasher stopped working at 17 months, the repairman said it was beyond economical repair and they would replace it. It took one month and over 10 calls getting passed from representative to representative to finally schedule the replacement. I had purchased a 5 year protection plan, they now said after the unit is replaced the protection plan is void and I need to purchase a new plan. They decided it was cheaper to replace rather than fix it, now my 5 year protection plan is voided after only 17 months. SCAM!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not needed this, but I know I will be needing them in the near future. Happy to have gotten it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they are in my corner, I get the protection plan on everything I get from Bestbuy and it has paid off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope they can fix my dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating it 4 stars for now. Will update once I receive the needed service that I know will need on my dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good stove it came with a a grill top that the finish was coming off we called the Geek Squad they came right away and replaced the top . very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service yet. So I cannot comment on it honestly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would never be without a 5 year warranty for a major appliance. The price was very reasonable and the Geek Squad always does a great job if you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never fails me they fix everything!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! I recommend you to have this on all your major appliances and or gadgets, computers etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad fixed my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied to get this geek Sqad service, the representative was on time & handled my fridge well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    COVID issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this was delivered during COVID, Geek Squad was unable to deliver and install. I had to find a contractor to do the work unfortunately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is always a good value for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek 3yrs, Range and Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this service yet, but have had experience with the service Geek Squad offers.. Good service and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great price not a bad services to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with the geek squad installed appliances. Always on time, very professional and they do a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy an extended warranty on tech/appliances with a lot of bells and whistles. So many things can go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and helped me with the install of my filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr protection for major appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan reasonably priced, hopefully good coverage, hope we never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection I hope I will never need. You never know when large purchases will misbehave, so for my new stove, I purchased this protection as a mitigator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service they responded very quickly and the quality of the service is good!!!

    I would recommend this to a friend