Customer Ratings & Reviews

We are very happy !! We pay for what we have... my wife loves shopping so a good tip is to research more about the product and believe me i did it i was not disappointed

When purchasing a refrigerator or dishwasher, we always get a

I get Geek Squad with all major purchases. They take your call and quickly dispatch a repair technician to fix the problem. It is convenient that they come to the house and worth it when it was purchased over a couple years! This is worth every penny!

Hope we never need to use the Geek Squad for repairs but have peace of mind having it for expensive appliances. Installation was completed in a workmanlike manner. Installers wore masks and made quick work of installing new gas range and over the range microwave.

Some folks believe that the Geek Squad Protection plan is just another gimmick to get more money from the customer. Its like any insurance. You purchase it hoping never to have to use it.

In my opinion every time you perched electronics stuff, buy insurance for it. Never knowing when you will need it.

I had issues with rust on one of my appliances that was delivered and also with a installation pack for my washer that was not delivered. I got a replacement for my appliance, and a refund for the undelivered washing machine instal pack.

Happy that I got this. Already paid for itself when the dishwasher's control board needed replacement in 2-year-old dishwashwer.

Geek Squad customer service has been great compared to the typical Best Buy customer service call centers.

Vary helpful and quick with getting my problem solved

I was hesitant to get an extended warranty because of problems that I had with the warranty company that Best Buy previously used, but after the Geek Squad showed up for installation in 2 days and did a great job I called the store and added the warranty because the Geek Squad does the warranty work.

Even if you never use it I think it is well worth the peace of mind to have it. With appliances having so many electronics that they are expensive to fix and this takes the worry away

Excellent service line always no complaints everything was great done perfect

Protecting my purchase. Might not need it, but prefer to have the protection in case anything happens.

Never used them but just knowing that I'd something happens to the gift that i bought my mom i know it will be covered and they still cover appliances

It’s expensive fir the extended warranty/gel squad service plan but hopefully if anything should go wrong this repair process will be fool proof. So far I haven’t had to use it luckily. But nice to know it’s there if we need it!

We haven’t had a need to use the geek squad for anything at this point, but every purchase that we make, we usually buy an additional warranty which includes any repairs.

I have had a fridge, microwave, dishwasher installed so far. More appliances on the way. So excited!

Love this product I have zero issues when I need something looked at or repaired

This is the must have for major appliance and have the warranty that works for 5 years. Comparing the rate from other online firms, the cost from Best Buy was very competitive.