Customer Ratings & Reviews

Geek squad always comes threw I love their customer service and the fact that they get to the bottom of the issue never has any problems with this service. And if they can’t fix it they replace it.

I loved this product. I met my expectations and i will recommend.

Great customer service and informative. They know what they are doing.

I rarely buy protection plans from other stores, but I don't hesitate to purchase it from Best Buy. They have the best prices and the coverage is excellent. If you ever need to use it, it is very easy to process a claim and the service is performed quickly.

I watch tv, view family pictures and review my recipies

happy with the way Best Buy squad took care of it all. Ivieliz at the Best Buy location in Alto Rey has been AMAZING from beginning to end.

Great refrigerator has alot of space much more than my old one

I recommend the geek squad as they are on time & provide great service, in fact their additional insight or recommendations during the install has helped us keep the appliances running longer

Excelente. Highly recommend. I would buy it again. Good quality

I found this insurance to be cheap for 5 years. I had geek squat before and never had a problem and this is the reason I’m buying again.

The agent mounted my tv smf connected all my devices

I always add the Geed Squad Protection on major items. Their service is great and I have peace of mind. Even new items sometimes need attention.

Great warranty coverage. If anything goes wrong with the product, the warranty basically has it covered.

Worth the piece of mind spending this much money and i dont have to worry

The five year in Geek squad protection is good except that it would better to get a rebate or credit if it is not used

I have been very impressed with the geek squad coverage and have had to use it several times with previous purchases. I love the customer service behind this coverage as well!

Best Value of the product received and excellent customer service.

The staff was wonderful and interested in listening to the customer. I was given several options to choose from when the problem was identified. No ifs, and, and certainly no buts when service was delivered.

Love that my appliance is covered for 5 years. Needed to use it the 1st year. Microwave was still covered under the manufacturer warranty, however, the Geek Squad comes out to make the evaluation. They do all the paperwork which makes things so much more simple.

I hope to never use it. It all sounds great and easy to use.