Customer Ratings & Reviews

The agents mounted and got it set to go before they left, great job!

I think the plan is ok! I thought I would cover more than does.

The repairs are performed by a third party and their communication is horrible. My bosch dishwasher stopped working at 17 months, the repairman said it was beyond economical repair and they would replace it. It took one month and over 10 calls getting passed from representative to representative to finally schedule the replacement. I had purchased a 5 year protection plan, they now said after the unit is replaced the protection plan is void and I need to purchase a new plan. They decided it was cheaper to replace rather than fix it, now my 5 year protection plan is voided after only 17 months. SCAM!

Very professional and friendly.Explained everything really well

Premeasured for my appliances and discussed all aspects of installation. I comfort to know we have the coverage. Previous home plans at other stores never lived up to their warranty so this is a comfort.

Haven't used it yet. Hopefully don't have to. Wonder if my TotalTech membership would cover this since bought microwave before membership.

Awesome !excellant! You will be very happy you purchased Geek Squad! No worries!

Not as silent as quoted.I expected it to be little more quite

Thank god i purchased this extended warranty as we have needed it 3 or 4 times in the almost 5 years we have owned the appliance. Stay away from Samsung.

With the way modern appliance could have anything go wrong due to packing so much “convenience” in technology, we figured might as well get extended coverage for such an expensive dishwasher.

Geek Squad delivered my frig and set it all up and have the extended warranty which is a given now day's the way things are made, I know to many that didn't do it and spent half of what they paid to get it fixed.

Bought a floor model dishwasher that wasn't going to be put into use for several months so I wanted the protection of the extended warranty in case there was a problem. So far the dishwasher is working great so I can not speak for how the protection works but it worked well to put my mind at ease.

This appliance is for a rental property We always make it a habit to purchase extended protection for all appliances in rental properties, as it makes life easier for us and for our tenants too.

The agents were very nice. Brought dishwasher in and placed exactly where i wanted it.

The installers connected my new wall oven to a junction box with no issues.

i haven't had to use this one yet but in the past we have and Geek Squad warranty a must in our home

The Geek Squad agents are awesome and attentive. They are very knowledgeable in each department

Keep an eye on the 10 year linear motor warranty... None better. Cover it also with an extra couple years, and you'll be glad you did.

Delivery was smooth process. I would recommend. Fast and easy

I have had a good experience with Best Buys customer services. I've bought many products from Best Buy.