Customer Ratings & Reviews

Haven't had to use it yet but Its better to have it and not need it then need it and not have it

I bought this protection plan for a pricey microwave we got. The microwave is still functioning, so I haven't used this plan. On the one hand, I suppose I hope never to use it at all, in which case it would have been totally overpriced for me. On the other hand, maybe the microwave will go on the fritz in less than 5 years (like the previous one I had did) and I'll get a new replacement before this expires. If that happens, this will be a wise investment indeed. It's just another form of insurance and like any insurance, you hate to pay for it but are glad you have it when you need it.

Great peace of mind option at a reasonable price! Very good purchase option!

Reasonably priced service plan that extends far beyond manufacturer warranty. Having ice & water on the door alone is a great reason to buy the Geek Squad Plan!

geek squad always been good to me with good customer service and response. No complains here.

The fact your microwave comes with warranty is AMAZING! This is why I love Best Buy you get your money’s worth and the guys were super nice who came to install

I always get the 5 year warranty. It’s good insurance if you need it. Worth the costs

Fast tech support, bit hatd to get in contact geek squad

Delivery and setup of newly purchased refrigerator went well

Saved on new installations by being a part of Geek Squad. Excellent backup when we have questions or when something doesn't seem to work. Better than Google.

Terry the sales associate that help me was very helpful

Excelente compra 100% satisfecha color me encanta y enfría super bien

I love having a geek squad service so I know I am in good hands with my appliances.

The geek squad is a great protection plan, and the representatives are very good with customer service.

really glad I had this when the *&^@# hit the fan on my fridge. Saved 700 in repairs so very happy with this.

Best Buy installed my stove and over the range microwave. They were professional, clean and very polite. During our Covid times I was most impressed with the protections they took.

I buy all my electronics and appliances form BEST BUY because of the offer and ease of use of the GEEK SQUAD warranty. Easy to use and no questions asked if you have to use.

installation went well and the guys that helped out were very kind and respectful

The crew were very friendly and professional. They paid close attention to detail in unpacking and setting up the fridge and asked if we had any questions or concerns.

Buying the Geek Squad protection is something I do on most of my items. With the way things are built these days you never know how long it will last. It is sad to say that this protection has saved me more times then it hasn't.