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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3616 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,616 reviews
  • Rated 5 out of 5 stars

    Review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't got to use the extended warranty yet but hopefully everything goes well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and accurately installed over the range microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had good success with Geek Squad service whenever needed it. Did not need it with this product, but was nice to know we had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Coverage Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we buy a major appliance, it always brings peace of mind to get the extended coverage. Haven't had to use it for this unit, yet...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP is a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy anything at BB without getting GSP! The way products are made now a days, it's nice to have peace of mind that GSP is a phone call away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the extended warranty yet. Hopefully I won’t have to use it. The price on the extended warranty wasn’t too bad. I recommend you get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad team so nice and attentive will keep in purchasing this Amazing team to work on my purchases needs thank you Best Buy fit this amazing team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we spent the extra money and purchased the plan. We've had to call a few times for repairs to our ice maker. Every time the agent is polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned a long time ago to invest in warranties from Best Buy when paying over a certain amount for electronic items. Has come in handy so often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase an extended warranty when purchasing a high dollar electrical item, ie... TV, Stereo Components, High End Speakers and Appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it for this product yet. But have bought it for other products in the past and found BB staff to be helpful and easy to work with when issues arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet so can't provide a proper review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing I bought a protection plan because my refrigerator light would not come on after I had purchased an open-box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind for the money spent, a good deal.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Glad for geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we always purchase geek squad with all of our appliances and they are very good with fixing. You can also add on other things that they can cover with the 5 yr protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty is always a question of whether to purchase or not. We have started adding the warranty and have use it more than once on our appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty for all our appliances we purchased from Best Buy. Already had to use the warranty one time and was very easy to use. Geek Squad had me fixed in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty, for a great price an different plans to fit your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help the click squad is always available for all of my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind oprion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind feature. Hope the product outlives the warranty!

    I would recommend this to a friend