Customer Ratings & Reviews

Works as designed and then some, exceeded expectations

The service plan is a great deal and it works when you have a problem with your washer dryer or dishwasher I recommend

Awesome there if i need it picked up a microwave for my aunt and she lives about 2 hours away so i wanted to make sure she's protected

I don't know why I keep purchasing these, except that they provide peace of mind. I have only used a warrant once in 20 years, but when I did, they replaced the item immediately.

Sometimes I feel like these services are a rip off, but the last few appliances that I bought have failed within 2-3 years and I was glad that I had this protection.

Geek squad is great. I called for a home reoair they were here in a couple days. Fixed my issue and gave me tips on how to care for my appliances.

These folks were there for me during client emergencies, convention crisis', hardware failures, and helped me with some new technology so I looked dazzling ... all under the pressure of deadlines. They walk on water!

I absolutely purchased the 5 year standard geek squad protection for the new microwave

Geek Squad, Thank you for outstanding service! Was delivered and installed without any issues

This is a good security blanket to have, just in case you need it. I highly recommend this option!

I always buy geek squad protection on all of my purchases that are expensive.

I have yet to use my warranty but I love what the plans comes with

Once you do get to part of getting appointment to get serviced you are good to go. But it's the part that trying to set up appointment is really really super hard. You will reach to the point of feeling like throw your phone to any wall beside you before you get someone who speaks enough English to understand you want to set up service time with Protection plan you have bought. Some days you will get through, somedays you won't. Take your pick But I would say it's still cheaper to go through this than actually not having any protection at all since you might be lucky to talk to someone

Have not had to use it yet but if we need it we have confidence that the Geek Squad will be here for us. This will be a big help if we encounter any Microwave problems as our Home Service Plus will not cover Microwave's.

I always feel more comfortable with the protection plans offered. You never know with the advance electronics in these appliances now, when something can and will go bad, you have piece of mind with the protection.

Having that extra few years of coverage on an item in very reassuring, just the fact that you have one less thing to worry about for an extended period of time

It’s always good to have this. I took it home and installed the product myself

Very professional and must have especially when making large purchase. The squad make it very easy and manage everything around your purchase.

Dishwasher wasn't working well and they sent a repair person that came quickly and was very professional and gave us good maintenance tips.

Very comforting to know if the oven breaks down, the Geek Squad will repair it.