Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3596 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,596 reviews
  • Rated 5 out of 5 stars

    Pending installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received Frigidaire single wall oven 05/29/23 with a 5 year extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sure glad I had it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really glad I had this when the *&^@# hit the fan on my fridge. Saved 700 in repairs so very happy with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Go To for home IT and appliances.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved on new installations by being a part of Geek Squad. Excellent backup when we have questions or when something doesn't seem to work. Better than Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlie and Patti

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved us a lot of headaches when we have had any issues with any of our appliances!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good idea to buy with an appliance purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that I got the protection plan this time, because it will cover everything, love the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation went well and the guys that helped out were very kind and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a piece of mind beyond first year if the appliance dies - best buy has the best plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a piece of mind beyond first year if the appliance dies - best buy has the best plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a piece of mind beyond first year if the appliance dies - best buy has the best plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wine fridge Warrenty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an extended warranty on the wine fridge is very valuable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed my stove and over the range microwave. They were professional, clean and very polite. During our Covid times I was most impressed with the protections they took.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics and appliances form BEST BUY because of the offer and ease of use of the GEEK SQUAD warranty. Easy to use and no questions asked if you have to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were very friendly and professional. They paid close attention to detail in unpacking and setting up the fridge and asked if we had any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had an issue with my dishwasher and they definitely took care of everything, 3 years later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it. It's insurance.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance... Buy it even if you don't want to. If you need it, you'll be happy you have it. It's a necessary evil.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually never purchased extended warranty. This time I decided buy because appliances these have too many electronics. This may come handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan. Have used it on refrigerator and washing machine. It has more than paid for itself. Easy to schedule.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Best Buys geek squad service. I always purchase even though to date their products have outlived them. Money well spent for that extra security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this for a washer and dryer, and it’s amazing broke down a few times and geek squad always come through. By far the best protection program on the market

    I would recommend this to a friend