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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3596 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,596 reviews
  • Rated 5 out of 5 stars

    Great value for protecting your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took this service out for the new whirlpool Microwave, we havent had to use the service yet but we have had it on other purchases and it is excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get 5 year protection on appliances at Best Buy. We found that most of our appliances break down, if at all, around the 5 year mark. This is why we prefer the 5 year protection over the 3 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always come through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes through when ur item is broke or needs servicing. Definitely recommend getting the extra insurance for ur product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “GEEKS FTW!”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Squad on our side before, and they proved their worth with sterling service! Best Buy with the Geeks on our team? Not even an option…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's there not to love about an extended warranty? Bought this for an OTR microwave that cost a pretty penny and wanted the peace of mind if anything went wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added security to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my service yet! I rather have it and not need it then not have it and need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents came and unloaded the dishwasher and placed it directly where I wanted it to be placed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I love Geek Squad they are great and have helped me so many times well worth it for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t trust cheap quality items from foreign coun.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe having the insurance in case of break downs. China puts out a lot of garbage, nice to get it fixed cheaply when it breaks down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and accurately installed over the range microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review is for service protection plan I hope I will never need on my new dishwasher. However, worth the nominal charge for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with this at all. If something goes wrong always great to have that assurance that it’ll be repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection unlike my failed marriage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad will always have your back in times of trouble, unlike my ex who betrayed my trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet so can't provide a proper review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the geek squad warranty. Less hassle than dealing with the manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your products! I buy warranties for all my more expensive items. I’ve used the warranty in the past and never had issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't got to use the extended warranty yet but hopefully everything goes well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv already contacted geeks squad and they helped me all thru the step of getting my item fixed would highly recommend if you buy appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed and then some, exceeded expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I take comfort in knowing I have coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use my warranty but I purchased it just in case if something occur I would have that protection. If something should happen it gives great comfort to know it covered.

    I would recommend this to a friend