Customer Ratings & Reviews

I am very pleased with the coverage from my Geek Squad protection.

Good product, does what it says it will do and easy set up

you would never go wrong getting your stuff covered and the service is great!

I love how best buy offers option to purchase an extended warranty

This is a excellent service provided by best buy. Thank you

Definitely worth every penny any concern just a quick call away, quick fix

It's a great plan everything I buy I cover it they always cover me

Of course i got the 5 yr protectection. No muss no fuss.

It would be zero stars if possible. I can't write a review about the service yet because I have yet to schedule one. First I tried calling the 800 number, After way too may prompts answering questions (at least 10) I finally got to question that I couldn't answer right away, one that I really shouldn't have to since it's information they already have. At that point the system just blew me off and said to call back, then hung up. Very Rude! Whoever designed the call routing obviously doesn't care about the customer. Then I tried the chat. The first few prompts were the "bot" and not a real person and offered only specific choices, none of which applied to my situation. I just randomly made choices until I got to a person. After requesting to start a service call, the response was a link to a web page. Problem is, that page allows me to manage existing service calls but no option to start a new one. The rep on the other end had ended the chat immediately and didn't even bother to check that I could get to the page, much less request the service call. I'll try again later and maybe I'll get an actual service call I can review.

I would recommend this to a family member or friend. Great service and product.

It is one third of the price of the dishwasher but worth it

Great installation - everything done professionally and efficiently

Must have protection for all your major appliances in the kitchen!

I will always come back to get more products from your store

Its worth the extra money to have peace of mind on your purchases

Best Buy geek squad service is the best I have ever had

Helpful if you aren't very tech savvy, otherwise go it your own.

it is a warranty and it covers the item i purchased.

I have only used them once but had good experience.

I like knowing my product has extra protection. It's nice having peace of mind.