Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,612 reviews
  • Rated 4 out of 5 stars

    Hope we don't need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the protection plan as a safety net. Hopefully we don't need it but, it's nice knowing it's there if we do. It'd be nice to be able to get at least a partial refund if we don't have to use it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan is for 5 years on all appliances--price was amazing. Based on my past experience with Samsung I most likely will not need to use this protection plan, If I do need to use the plan, I'm confident I'll be totally satisfied with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went as planned for the service from scheduling to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection for Appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the 5 year Geek Squad Protection when I buy major appliances. I wouldn't buy a new appliance without it. They just don't make appliances like they used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    comforting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We go with the protection for our appliances. Just give us the comfort of not having to worry about finding out what is wrong and who can fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad coverage. It is the best coverage for the price and bring peace of mind to any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good and important to have a protection plan on certain big purchases. Best Buy geek squad is a great buy and investment for your products future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what this review is for. Did not show me what this was for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery guys

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made certain we were happy with our product. They noticed the dent on the second dishwasher and promptly took it back so we could get another. They were very friendly and courteous as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always worth getting the Geek Squad protection so easy no hassles worth every pennyIt's always worth getting the Geek Squad protection so easy no hassles worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty, I’m glad to have not used it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty, I’m glad to have not used it so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool refrigerator. it even survived a fall down half a flight of stairs. it does not maintain enough ice in the bucket. Besides that issue we really like all the other gadgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already had to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue already with the microwave door peeling. We are glad to have the coverage as they replaced the door at no additional charge.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I'm sorry to hear that you ran into an issue so soon but glad that we could get you up and running quickly. If you have anything else you need assistance with, please let us know!

  • Rated 5 out of 5 stars

    geek squad coverage needed for most purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend getting protection for i learned well that when i purchased a dlp tv years ago that the coverage often enough pays for itself when you really need it, as they replaced the bulb and it was like i had a brand new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never too late

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely would recommend buying the Geek Squad extra protection warranty with any item that is purchased at Best Buy never know when you will need it things do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I have this protection and have used it several times last year that when the renewal came up I had no problem renewing it, for I know it is well worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad helps quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geeksquad protection is a saver for my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and excellent work I recommend to anybody who wants to buy electronic parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great long term protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must need protection to protect expensive large appliance for 5 years. Affordable cost for great protection and ease of mind in case of costly and unforseen repairs.

    I would recommend this to a friend