Customer Ratings & Reviews

Geek Squad always does a good job! Not a complaint yet!

Once you do get to part of getting appointment to get serviced you are good to go. But it's the part that trying to set up appointment is really really super hard. You will reach to the point of feeling like throw your phone to any wall beside you before you get someone who speaks enough English to understand you want to set up service time with Protection plan you have bought. Some days you will get through, somedays you won't. Take your pick But I would say it's still cheaper to go through this than actually not having any protection at all since you might be lucky to talk to someone

Everything went as planned for the service from scheduling to install.

These folks were there for me during client emergencies, convention crisis', hardware failures, and helped me with some new technology so I looked dazzling ... all under the pressure of deadlines. They walk on water!

Insurance... Buy it even if you don't want to. If you need it, you'll be happy you have it. It's a necessary evil.

The geek squad is a great protection plan, and the representatives are very good with customer service.

Had the Squad on our side before, and they proved their worth with sterling service! Best Buy with the Geeks on our team? Not even an option…

Hope not to need the protection, but feel good about getting it.

Have not had to use it yet but if we need it we have confidence that the Geek Squad will be here for us. This will be a big help if we encounter any Microwave problems as our Home Service Plus will not cover Microwave's.

I always buy extended warranty as a precaution. I haven't used, so I can't rate it.

Geek squad always comes through when ur item is broke or needs servicing. Definitely recommend getting the extra insurance for ur product.

So happy that I got the protection plan this time, because it will cover everything, love the geek squad

I always feel more comfortable with the protection plans offered. You never know with the advance electronics in these appliances now, when something can and will go bad, you have piece of mind with the protection.

Good peace of mind for the money spent, a good deal.

I havent had to use this yet and I hope I dont have to!

it cheap insurance on these expensive appliances now days

I feel safe having the insurance in case of break downs. China puts out a lot of garbage, nice to get it fixed cheaply when it breaks down.

The best decision to buy warranty on any electronics

Love this dishwasher we use it alot and it works great. Its also very quiet♡

we always purchase geek squad with all of our appliances and they are very good with fixing. You can also add on other things that they can cover with the 5 yr protection plan.