Customer Ratings & Reviews

When I have issues geek squad delivers. I hate buying warranties but the way products are made these days make the extended warranty worth it for many products.

This is always a must when you are getting new items because stuff happens and the peace of mind of having Geek Squad is PERFECT

It came in handy after 3 years, and I did not pay a penny to get my refrigerator fixed

Got a new L G washer and dryer with the one your factory warranty not saying that's good or bad but I do know Best Buy extend warrantee is better

Great product, exactly what I needed. Always leave it up to Best Buy and Geek Squad for top notch service. I will always be back for more!

Used this once; absolutely worth the money as I know one visit would cost a lot of $$$. In a year and a half we used this once but once is enough

Very pleased with the service, came on time and they fixed the problem

It’s a nice refrigerator, but does not have the room like my previous one.

Used them once so far and they were great! Had an issue with our washer and they took care of it.

Over the years we've found that Best Buy Extended warranty is worth the peace of mind it gives you and Best Buy always has the customer in mind - I don't know anyone who can beat Best Buy's extended warranty!!!

Although rare, my interaction with the Geek Squad service has always been positive with a clear effort to provide a positive customer experience.

Although rare, my interaction with the Geek Squad service has always been positive with a clear effort to provide a positive customer experience.

having an extended warranty is a piece of mind, hope that there is no issue with this unit

Can never go wrong with the Geek Squad. They are very knowledgeable.

Geek squad protection is very necessary to repair or replace appliance.

I would recommend geek squad to anybody, always there we I call for fast Appointments

Let me put it like this, it's already came in handy within a few days of purchase. If you don't buy this, you'll have to deal directly with the manufacturer for repairs if you bought a Samsung. So a $200 service call.

Haven't needed to use yet but with a big purchase good to have. Manufacturers warranty usually a year so good to have on hand

piece of mind..............................................

I feel good knowing that if something breaks down with my oven, someone will come to our house to fix it free of charge. Some repairs can be expensive, and one repair will often pay for the whole contract.