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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3616 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,616 reviews
  • Rated 5 out of 5 stars

    Heat squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time very friendly customer service………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my stove quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Easy install. The guys also showed me all I needed to know to use the product and answered all my questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased 3 year added protection on clearance dishwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with my dishwasher called because I had purchased the extra protection they got it on schedule and sent someone in less than a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy services are amazing and reasonably priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and helped me with the install of my filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get especially when you purchase major appliances, we've had issues with our washer/dryer and it was fixed with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked I needed this protection plan. I feel confident that for the next five years I’m covered. Fully recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that was well worth the purchase. I highly recommend this to anyone buying a new product. Well worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend This Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super glad we purchased protection on our computers. We've already been assisted several times and it has been completely smooth and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was great! Very knowledgeable and explained some features as well. Very quick installation and take away.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas range protection plan I purchased was not covered in Massachusetts.once I needed a repair I became aware only G.E. Covered it .I had to cancel my protection plan through Bestbuy and purchase it threw G.E.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek appliance install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents removed the old appliance and installed the new appliance with a minimum of mess. Very happy with Best Buy services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend money on something, you need the protection plan. So when we bought our new Samsung stove we knew we needed the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Mfg. Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve found it much easier to deal with the Best Buy Geek Squad than hassling with a manfacture’s warranty program. Have bought for 3 mew major appliances. Fast, easy, and dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. Agent mounted my Tv was exceptional. Professional and knowledgeable. They made sure I was pleased before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the warranty programs have used them in the past succesfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plans are a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plans are a must on big ticket items. I always get the extra warranty plan from Best Buy and it has helped many times when items go bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my dishwasher and took the old one. They even ran it thru a cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With as much trouble as we've had with dishwashers, we figured this would be a good purchase. Hopefully we don't have to use it.

    I would recommend this to a friend