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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3616 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,616 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good product

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, just a little too expensive. Can find something cheaper

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plans especially for my appliances. I always get these and when I need them they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really comes in handy when things go terribly wrong. Really helped my situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is the very best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we bought this refrigerator from a floor model, we took out the protection plan with it and have been completely happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for a pittance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one should pass on the extended coverage when you can get such a sweeping protection plan at such a value based price. The cost of one service call outweighs the cost of a complete plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection because they helpe me when i need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get the additional warranties for my appliances, because of the “just in case something happens” factor. For 3 yrs of additional protection, the price was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad For Electronics and Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team is very knowledgeable and the time line for appointment in house is a bit delayed may be due to the holiday and COVID -19

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get your protect! I recommend getting it on any and all appliances! If your uncertain weither to get it or not ask there option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gamble that I often make

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a gamble but I feel better having the extended warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service yet. So I cannot comment on it honestly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experiences with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection for Major Appliances. The cost is usually very reasonable.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always I mean always get protection when you can, unless you can be a submariner, then be a submariner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan from Best Buy. If anything happens to your product, they stand behind it 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the geek squad insurance and haven’t used them yet. Guess what?! Don’t need them at least for now. Hope will not in 5 years guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These protection plans is really the only reason I buy anything from best buy if you keep the protection plan going you will be able to get a new whatever when your product quits working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment one should make

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for all my purchases at Best Buy and never cease to be amazed by their responsiveness and helpfulness. Well worth the investment and has paid off time and time again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because your salesperson recommended it and has been a life saver! Well worth the money. Used them on 4 different occasions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is always a great thing to have. Years ago, I used to decline until my $3200 tv broke in 18 months. I feel in love with it after that. I don't always use it,but gives me a sense of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for peace of mind. A must have for me! I’ve have had to use in the past and was happy I made the purchase.

    I would recommend this to a friend