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Customer reviews

Rating 4.5 out of 5 stars with 3650 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,650 reviews
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a bad experience with geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You know you're going to keep your fridge for 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    years.....And you know you will have at least one service call that will cost more than than this 5 year warranty. Crazy not to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best coverages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection out there hands down there is no other store that can match Best buys geek squad protection thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Geek Squad Protection for my new Dish Washer! You never know how these appliances may work out so its good to be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation wasn’t great but priced right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great. Hopefully I won’t need to use it but glad available and priced reasonably. Keeping my fingers crossed. Thanks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been great in responding to any requests. And have helped with several items including rebuilding our 55 inch Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier to get work done than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were easy to deal with. Setup of repair was easy. We were able to order the correct parts ahead of time and no need for a second visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to exchange if you encounter an issue, geek squad and Best Buy overall have the best and easy to use warranties .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and helped me with the install of my filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this before on another purchase. So glad I spent the extra money. I would have cried if I had to make the purchase all over again for a brand new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant beat this

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great service. just call and make an appointment and appliance will get fixed or replaced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Love this stainless steel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the stainless steel easy to clean just do not have enough shelves and not wide enough in the freezer but love the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staffs are friendly and extremely helpful

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good product

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, just a little too expensive. Can find something cheaper

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection because they helpe me when i need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile Proctection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliance protections plans are very economical. It's a worthwhile purchase as appliance have computer components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The peace of mind is worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I wanted a protection plan but ultimately decided to get it. With an item like a dishwasher you kind of don't want to take chances. I hope I never have to use it :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TO ME PURCHASING PROTECTION PLAN FOR CERTAIN ITEMS IT'S PIECE OF MIND SO I WENT FOR THE LONGER TIME THEY OFFERED ANYTHING I KNOW THEY BE THERE TO TAKE CARE ANY ISSUE REGARDLESS!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is beautiful. Fits nicely in our kitchen. Matches our kitchen. Freezer builds up frost. Had someone come out and it didn’t help. Constantly have to chip ice off around the slides. Annoying for such an expensive refrigerator.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that I don’t have anything to complain about the protection I have never had a problem with getting in contact with someone or getting the issue resolved

    I would recommend this to a friend