Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3650 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,650 reviews
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service they responded very quickly and the quality of the service is good!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this plan yet on my fridge but in the past they have been helpful with my other protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always the way to go!! They are always super professional, on time, communicative and just overall fabulous!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, 5-Year Standard Geek Squad Protection, very professional and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved us

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top rack on the dishwasher came apart. Having the warranty got us a brand new one instead of the hassling with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good addition for the purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad to get it I didn’t use it yet but I’m case I need it it’s good to have as things sometimes fail it’s a back Up help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took PC in, Geeks backed up hard drive so I could send it to HP (bought it elsewhere) for warranty work. Next time, I'm just buying my electronics from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    builders plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a suite of appliances from best buy and theyre all protected by the GEEKS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Easy to use in the store or on the phone. I would never be without it on any of my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good value. They offer a discou t with the total tech support. I would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents carefully and cheerfully delivered our new Samsung Refrigerator and removed our old refrigerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator is broken for New delivery. Not cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first fridge they brought out is broken and luckily one of the delivery men recognized that the magnet that keeps the fridge shut and sealed was not only not sticking but also that there was a piece broken off. So I must wait another week with no working fridge. I know I can only give this much of a review on the first brand new one that I got. Hoping the next will be better or its going back too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always fixed what was need. No problems. Well worth having.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope they can fix my dishwasher

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating it 4 stars for now. Will update once I receive the needed service that I know will need on my dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good price for five years. Like all insurance hope you don’t need to use it but glad to have it if it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What warrenty?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure what this warranty is supposed to cover. I but warranties and then forget that I even have them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection is very useful service, always good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad dies right by you!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase all our appliances from Best Buy because of Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this service yet but I am happy it is in place just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark B

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they are in my corner, I get the protection plan on everything I get from Bestbuy and it has paid off.

    I would recommend this to a friend