Customer Ratings & Reviews

This was given to us at a reduced compensation cost for the issues we had With delivery

Love this guarantee. Was able to get discount on installation after purchasing for our TV as well. Worth it

the tech was knowledgeable, diagnoise and fix my laptop on the first time. This was great customer service second to none

This dishwasher is so so quiet I have to look on the floor to see if the red light is on.

Don't buy an OLED TV without this. It covers all the crazy things that might or might not happen. Worth the money.

We feel secure that the Geek Squad Protection will be helpful to us when we need it. The Geek Squad has come through whenever we have needed it.

Having support in case anything happens to your product is always a plus. I recommend always having it.

I had scheduled my repair revisit on 5/18/2020 and the appointment for 5/28/2020 (first available) 7am-1pm. On 5/27/2020 3pm, the technician (name ZaZa) called me and told me he is not coming because my last day of geek protection is also 5/18/2020. And I called ZaZa's boss Tala and he told me he cannot do it and asked me to call 509-3869351 of which I had waited 2 and 1/2 hours before I am able to talk to the agent. And she told me she cannot do anything as Tala had cancelled my appointment even though all of the party agreed I did called on 5/18/2020 and scheduled an appointment before my geek protection is expired. Then I talked to the agent's supervisor of the National center of the name Regina W. Still told me it is the system problem but she cannot do anything. I am the victim of the system. I had been a good customer with Best Buy with credit card, bought laptop last week, refrigerator, dishwasher 2 times. So I would cancel my credit card and would not buy anything from Daniel

Nice to have in case of issues. Best Buy is good at responding and taking care of your appliance.

Good one for all the current electronic appliances .

Good one for all the current electronic appliances .

A must have. This way you have a worry free use of your Apple devises. The Geeks are the BEST!

Have not had to use the warranty but I feel very at ease with the extra protection.

excellent stuff, very knowledgeable people, they help you to resolve any trouble with you products

Including this on my purchase provided such peace of mind. Thank you for offering it, BestBuy!

Haven’t had too use it but I’m sure they would take care of me when the time comes !!!

Geek Squad service is a great way to protect purchases and appliances. Provides peace of mind.

The agents were installed my product in professionally and taken away my old product and cleaned afterwards.

Definitely needed this since previous appliance did not last long.

I’m a believer in the protection plans. Best Buy’s replacement plan has come in handy with 2big screen TVs.