Customer Ratings & Reviews

would not be without geek squad. electronics fail at any time. easy to call geel squad when needed

on 9.20 my frig stopped working, I called Geek squad. Appt was set for 9/25 9-5. FYI 9-5 is not an appt its an entire day. At 9 am Jeana from Service quick called to SET UP AN APPT. I told her Geek squad set it up for today. She explained Best buy lies to its customers, this was not an appt. The soonest she had was 10/13. I called Best buy, I explained what Jeana said, got put on hold. after an hour on hold a new person picked up the line and I had to explain all over again, i got put on hold again. This person said she spoke to service quick and I was correct and they are rude. I geek squad manage, Edwin got on teh phone after another 30 minutes on hold and said a different company would be out on 9/30 and they would call at 9am with a 2 hour window. At 930 I call the geek quad, explained and was put on hold for 1 hour, a new person answered, I explain and was put on hold for 1 hour, a new person answered, I explained and was put on hold for 40 minutes. by this time a called on another phone and got Lisa who said her system showed my appt for 9/30 but the provide shows it for 10/13. I have now taken 2 days off work for this and geek squad still doesn't know what they are doing.....

3-Year standard Geek Squad Protection is highly recommended.

Great value for the peace of mind. Also, the delivery and set up is well worth it.

Since I just received my stove it’s way to early to give a good review but I will say the price was right

Geek squad is the best. You will not regret the purchase. Saved me alot from my walled and headache

This is the best fridge we have ever owned. Energy mizer too.

Personally, I'm a big fan of warranties for high-ticket items that will get used on a continual basis. I've never had an issue with a BB warranty claim.

The geek squad protection plan is a must have. They are by far the best customer service we have ever had!

Geek Squad® 5-Year Standard Geek Squad Protection fortunately has not been needed yet!!!!!

Standard Geek Squad Protection is the best and I always buy it

Standard Geek Squad Protection is the best and I always buy it

good value to add extra protection for very expensive appliances have not had to use it yet thankfully

Best protection you can get overall the best always

The service installer was efficient and effective. His mannerisms were professional.

For what I paid for these appliances I am happy to have the 5 Year Protection Plan

The agent was helpful and the price was right. The TV is working fine but you never know about the future.

Best appliance protection plan I've found, and I bought it for everything I recently purchased from Best Buy.

With large items whose warranties don't last long, this extended pal gives me peace of mind.

Thins product is great for a person as me that doesn’t know how to repair pc’s or those that need help.