Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 3650 reviews
(3,650 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be a geek squad member for life due to my love for electronics, as well as shopping at best buy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
A peace-of-mind service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad service is overall a peace of mind type of service, and that is mostly why I would recommend it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5yr geek squad warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though we looked at many reviews of this product I felt that for the reasonable price of the warranty it would be a good idea to purchase it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5 year protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the five year protection plan on major appliances. Better to be safe than sorry!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad repairs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought just in case problems happen, the geeks come and repair. Seems like good deal to me.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
I really got geeked over by geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am in the process of needing service for my oven purchased 9/19. Today I got an appointment that is 2 weeks out. All I tried to do was to get help in getting this appointment sooner, for our cooking oven. I literally was bounced around to at least 10 people, over 5 different calls, agents who are nasty and hang up on you (at this point, I was aggravated with how I was being handled, and upset about it, but kept as cool as I can) Geek squad could care less about you, this is sent to an outside service (who really could not care about you) and the handling of my situation has basically been non existent. The disconnecting calls were ridiculous, the transferred calls was useless, I even said do not transfer me to an outside agency (who handles appliances) because I was getting nowhere with them. In no way did I ever even think that the geek squad service handling of my problem would be this bad. Terrible experience, I guess that I am going to have to just shut up and wait 2 weeks. then they will come and look, say they have no part, order it and reschedule (probably another 2 week wait) I wrote this review, no my wife. S
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for about 6 months now. Happy with the investment. I’ve been Reffered and glad that I did
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional courteous and knowledgeable. The only problem is scheduling and opportunity to have the service soon.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection on my purchases is a must. Love having the extra protection.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the warranty. They don’t make many things to last anymore more
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hope to never have to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this hoping i never have to use it, but peace of mind in case i do.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! If you have any questions, please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Great piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the five-year protection on my microwave. Good peace of mind as Best Buy has always been great at honoring the protection plan with no hassles.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best buy rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my LG Rangein Flagstaff and added a 5 year warranty plan in Las Vegas. Easy and simple.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use their service yet, we shall see how they will treat me when service is needed
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice price for the plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mom is a big fan of buying the protection plan on appliances and this was a good deal
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good 1111111111111111111111111111111111111111111111
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
have not had to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fortunately, have not had to use it. Love the comfort of knowing it is there.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
phone case
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is very durable and reasonably priced too
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Once u got to the right extension
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a little trouble getting the protection plan. Only due to the reason i had trouble doing that over the phone.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for you appliances,work for the money you pay
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
