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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3650 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,650 reviews
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost to provide a sense of knowledge that your expensive electronic item is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection! As a former employee, I can say it’s worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a kitchen appliance. No problems so far. Glad to have it in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just In Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use on my new LG fridge but having the warrant and Geek service is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing better than Geek Squad warranty! I get it on all of my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review your Geek Squad service is always on point and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any issues with support. Any issues we encounter they were able to helps us whether refunding our money or replacing our product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ongoing support for various products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable technicians. Flexible service - you can get service in store of they can come to your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a great investment. Love knowing they are there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take computer in for service. Service completed quickly and problem solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is amazing and large. Way better than my last one, we upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan because Best Buy actually not worry about anything when it does break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan because Best Buy actually not worry about anything when it does break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Purchase Protect plan is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Purchase Protect plan is worth the money, but it is a purchase I actually hope not to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure talking to these agents I will always get the protection when it’s available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called about issue with our TV and Geek Squad was able to troubleshoot and get TV working quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do not buy protection on your products, I don’t know what to tell you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use the service yet, but the peace of mind that it gives me is worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chuck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like that you have to purchase additional warranty. Additional warranties are also pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad, hopefully you won't need it. But you'll be glad you did when you do.

    I would recommend this to a friend