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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3650 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,650 reviews
  • Rated 5 out of 5 stars

    Love the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an appliance. Was just going to go with the basic manufacturer coverage but I purchased this for the long road. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my gas range quickly and professionally. This crew was one of the best I have encountered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth purchasing to put your mind at ease should something happen to the oven in the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Dishwasher repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They responded in a timely manner and the issue was resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product one of the best easy access and ability to share

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job installing and setting up the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust worthy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always great reliable professional and fast services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks squad is always there where you need them the most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my point from buying the appliances to get the 5 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and helpful staff. Made sure I had everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price, highly recommend! Best Buy always has the best deals!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My total tech support is ok however, waiting for support takes a long time to come on. I have waited 2-3 hours and sometimes I've gone to bed and started the next day. I have found that I'll be connected to someone who doesn't have all of the skills needed and then I have to wait 2-3 more hours for someone else to come on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is an excellent choice for large items like kitchen appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this product so far it is working well and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the Geek Squad. Very helpful in answering any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my refrigerator quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the electrical and water supply line and explained the function of the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad protection. They are always friendly and helpful whwn a product needs to be repaired. I. Very happy with this service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure if its worth it if you don't use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure i would use the extra geek squad coverage, i may cancel to save money. You have to renew each year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly repair guy came out and fixed my dishwasher issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the peace of mind that if it breaks down within the five year period that it will be fixed.

    I would recommend this to a friend