Customer Ratings & Reviews

Geek squad is the best. Always very helpful and friendly and eager to get the job done. Sometimes there is a bit of wait time but that is telling me they are busy because they know what they are doing and fix problems.

The first tv i got was cracked in the box so i returned it and was able to get a new one. Thanks!

New tv for family but it need more big size tv morw 72 should it next time thank you enjoy my new account with Best Buy

Never win but i gave it a shot because you never know.

Great quality, image is really need, excellent size for a living room, really fast, I would definitely recommended, and for the price you can't find a cheaper one.

I mean all I did was get protection. If anything happens to my TV then I'll be able to get it fixed, so it definitely lowers my anxiety around that.

Will need when need a repair. Great to have for tv

I won’t buy any electronics without the warranty. Best Buy backs their products wonderfully.

No experience, since I've never used this, and that's ok.

Really nice tv, small but I love it, I love the pictures and views

Not much to say since just got it and nothing gone wrong yet, hope you don't need it but feel relief that do. Just reviewing for the gift card entry.

I love being protected for 5 years! Big purchases that may be expensive to repair or replace through no fault of mine is covered so I’m happy!

This is a great protection plan considering it’s only $19.99. My T.V. wasn’t displaying a picture only sound. Took it to the Geek Squad and they replaced it for me. It was fast and easy. The staff was also great! Biji was great, very professional, helpful and nice. This was definitely a pleasant experience!

Best Buy & geek squad always resolve any & all problems. Have never had any issue getting help with any situation I’ve had. Buy all my electronics here and will continue to do so.

Nice picture and sound for the price can't be beat. Navigation can be a bit of a pain. Overall good buy!!!

It’s great to get a protection with your electronics to protect it

I purchased the 5 year Geek Squad Protection but cancelled the service because I returned the television that I bought it for.

Customer service has been nothing but the best! They have been quick and helped by answering all of my questions.

I have not had a chance to actually use them but I have heard a lot of great things. I hope that I do not need to use them and this was just for protection but from what I have heard, they are well trained individuals.

I bought a tv 8 years ago without a protection plan in it started malfunctioning 1 month after the basic manufacturer warranty expired. Vowed never to get a tv without it after that. Always recommend the warranties now