Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25364 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 25,364 reviews
  • Rated 4 out of 5 stars

    Haven't had to use yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use Geek Squad yet which could be a good thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed the geek squad for this purchase and hopefully I wont but i have in the past and it was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service you can get only from Geek Squad with high quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad xoverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the Geek Squad Service on an item in a while but when I have I've been pleased with the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP to the rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Dulani, was great. Came out pretty quickly, recognized the issue, and set the wheels in motion for a rapid resolution. Money well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With risk of burn in, it is always a great idea for protection with these pricey OLED TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for an expensive purchase. I've seen to many videos of dogs, cats, & children breaking TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is Amazing I never use to buy these protection plans but when I started buying more expensive TVs/Soundbars I decided to pay for the protection if Anything breaks or needs to be replaced it’s free of charge geek squad is A must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV started having problems/ So the 5 year warranty came in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    don’t lose your mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad we got the protection. It’s so worth it for a piece of mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TCL Extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extended warranty on my new TCL. Well worth the money in my opinion as I am not familiar with the brand coming from an LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only hardtop call but was assisted with professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv the service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the fine folks at the Florence Best Buy. We have bought so many appliances and TVs and more and we always take the five year warranty. We’ve only had to use the warranty twice over 20+ years. But it’s always nice having peace of mind, if anything does happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time, did a wonderful install on our 65" screen, wall mounted, with sound bar, providing explainations as they proceeded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for PEACE OF MIND! Sometimes you utilize

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT VALUE FOR PEACE OF MIND ON ELECTRONIC PRODUCTS!!!! 1 TV I BOUGHT IN YR. 4.5 SOUND WENT OUT COMPLETELY & GOT CREDIT TO PURCHASE A NEW 1 WHICH I UPGRADEF THE SIZE FOR ONLY $30 MORE!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online purchase w/ curbside pickup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 TCL tv's online and used the curbside pickup. I was greeted quickly when I arrived. They were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works for me great itemi recomind to purches this item i

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty Option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it was a smart move to purchase an additional warranty at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by the Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered and placed exactly where I wanted it. Answered all my questions. Very quick and effecient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I lucked out.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time trying xumo tv. Its great. All apps in one easy to use ui. Tv has hdr. Great features at a price that is more than reasonable.

    I would recommend this to a friend