Customer Ratings & Reviews

Very professional and knowledgeable On time Highly recommend

We have always purchased our electronics from Best Buys, because of the Geek Squad excellent protection plans. They back everything they sell. We have been 100% pleased with their excellent service for many years. Would recommend them to anyone.

Before I went to the store, I was going to buy on Amazon and get a three-year warranty for 2999 but when I went to the store for $10 more I got a five-year warranty and they would come to my house to fix it so it was a better deal

I highly recommend getting Geek Squad protection with any computer purchase, and the two year is better than just the single year, they're great to work with, and you don't have to seek out a computer specialist, and hope they know what they're doing.

Warrinty extended for fuve years with a very good price.

I haven’t used the geek squad yet but once I have a problem with the tv they will be the first to know

My mom love this offer because in case the television stop working she can get a replacement for the television the wall mount

Best buy is easy to buy from good products in store very friendly help!

The agents hooked up the TV and explained everything to us from turning it on to turning on Prime Video. These guys were very knowledgeable, smart, and especially patient with us and took their time to install the tv and were very neat and cleaned up after themselves including taking the box/trash with them. All I had to do was to sit down and enjoy my new TV.

These warranties are 100% worth the money! I bought a Sony A9G in 11/2020 and it died 11/2022, because of the warranty Best Buy gave me $1800 for the A9G, $100 less than I paid 2 years ago, plus I got to keep my A9G despite its pixel issue. I put the money towards the A95K and bought another 5 year warranty! If you spend $2000+ on a tv, it’s worth it.

The mounting of the TV went smooth. Technicians were on time and cleaned up their area after mounting the TV

I think this is on my sound bar and hopefully I will never have to use it but glad to have peace of mind knowing if I do I can bring it in and they will take care of it.

Strongly recommend this if you are purchasing an oled tv. I recently had to use mine for burn in on an oled tv. Best Buy took care of it with no issue.

Through the years I have purchased numerous extended warranties. Some I never got to use or test. Of Those that I have had the experience of using, most have been disappointing for several reasons. However, for the added cost, Best Buy's Geek Squad's Protection has never disappointed. In fact, I have had several occasions to have to use the Protection Plan's I have purchased and never been disappointed and in fact, the results have surprised me at how great the coverage is. If you get anything from Best Buy that has a extended Protection Plan, I recommend it whole heartedly!

It’s a great protection plan, customer friendly and

This was the smartest choice I made having a warranty and this is a excellent service

No issues with their service. So far I have had no issues.

I got a 5 year extended warranty for my Vizio TV. Recently had to have Geek squad come to my house. They replaced my TV with a new Vizio TVbecause of cost to repair it. I took my old Vizio TV to the nearest Best Buy and they exchanged for my New Vizio TV. With no hassles or problems. The agent who came to my house was freindly and new what he was doing. I woyld recomend that anyone buying electronics at Best Buy get a Geek squad warranty.

I would recommend this to anyone taking a chance on a television.

I have not have the need to use it yet. I will update if I need to