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Customer reviews

Rating 4.7 out of 5 stars with 25364 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 25,364 reviews
  • Rated 5 out of 5 stars

    Extra Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Dorm Room Size Smart Television! Purcahsed for a new college goer and its loved. Geek Squad hasnt had to be used yet but its always great to have extra protection. Purchased because its better go be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of my problem instantly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend to get with purchases. My TV started to show bright spots on the edge after nearly 2 years. Made a call. They sent someone out. Determined the tv needed to be exchanged. Since my tv is still usable I was able get a gift card for the full amount I paid on my tv and keep my tv. They went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick setup and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and downloaded all apps for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already saved me money. Worked on my TV and found it was not fixable. Sent me a new one and removed myvold TV. Thank you geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most protection plans are a waste of money but this plan is money well spent. After 3 years my OLED tv’s picture went bad and Geek Squad replaced it with a brand new top of the line tv. I am extremely happy and I highly recommend this protection plan to everyone with a high end tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We love to hear stories like this. We try and make the process as simple as possible to get you back to enjoying your TV. If you have any questions or need any help, please let us know.

  • Rated 5 out of 5 stars

    Geek Squad will do right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use it this product but I am confident due to past experience that if I do there will be no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This offer adds great peace of mind, i know anytime in 5 yeats if my new tv malfuntions for ANY reason the tv will be repaired or replaced for a one time fee at purchase. That is a huge weight off my mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV over a year for the sole purpose of gaming with my PS5. I have not been disappointed! Excellent picture quality and the frame refresh rate is amazing! I would definitely buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is on top of their game!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service came and in a timely manner it was easy to set up and appointment and I didn’t have to wait along time to get one. Once arrived was very respectful tried to fix my tv and saw he could T and instantly put in for me to get a gift card to replace it. I went and picked out my new tv the next day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a protection plan…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a protection plan, I mean what can you really say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to keep your thing have a secondary plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to keep your items safe and can get another or fix with this plan

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for a minimal price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but I’m hoping it’s as great as the TV is. I’ve had this kind of protection for a laptop and it was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents lead me to the right product for what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't had to use it yet. But am confident it will work if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the first sign of burn in, Geek Squad immediately swapped it out for a new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an EXCELLENT service is good to have you never know when you going to need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As electronics get more and more complicated and how susceptible they are to conditions it give me peace of mind. I recently had a 50" TV repaired in home by Geek Squad on the plan. They were quick, efficient, and fixed the issue. Without this plan I would have been out an expensive TV after only 2 years. I don't get this on everything I buy. But I buy it on a lot of electronics. I don't always use it. But without it I would have been out more money than the plans cost me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let’s just see if this is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s hope the tv either lasts longer or breaks within g the 5 year window, this warranty purchase will determine if I ever purchase one again. 10/10….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad never let's me down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase Every time! Through all the years of my electronics purchases, I've never been dissatisfied with Geek Squad. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable prices for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB is asking me to review something I've not needed to use yet. Yes, I purchased this for my TV but I can't give an informed review since I have no experience other than buying the plan which was painless and reasonable

    I would recommend this to a friend