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Customer reviews

Rating 4.7 out of 5 stars with 25368 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 25,368 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing the Best Buy includes is the guaranteed of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its weight in gold.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty with our last TV and it died. So glad we did. No questions asked, repair or replace and you get to keep on trucking. Happy to buy the same protection on our new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my Sony which probably I won’t be using due the Sony brand is an excellent one. But due to so many power outages where I live, I choose to play safe with my Sony. I previously gad for an LG and used once, and it’s a very good warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great warranty, not a great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty with electronics. I regret buying this Roku tv and will buy a better brand next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greattttttttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection that this plan covers is needed in my opinion with unforseen technical issues that may arise later. All electronic purchases such as TVs should have a plan that exceeds the standard warranty as you're adding an extra blanket of security on your investment. This is one of the reasons that I primarily opt to purchase from Best Buy for my television purchases due to the affordable plans that you're able to add. Great value for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this brand, because is a good material

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for the warranties makes the process of buying easier knowing you're back up by BB. This warranty protected me and got me a new tv cause my unit became defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally am conflicted, should I purchase the warranty or not? Save some money? Boy was I glad to have made the purchase. The fees associated with repair/replace the item exceeded the amount for Geek Squad warranty. I highly recommend everyone consider this warranty to cover your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service, and very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate the geek squad when it comes to cell phones, but, my TV experience with geek squad was exceptional. They were quick, and had some options I wanted at a super low price. They were also ready to take care of my situation, before I was, that is quick service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where my Geeks at!??!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, thankfully. Bought this coverage with a brand new LG OLED TV. Seemed like a practical buy given the price of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All's well that ends well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one year left on this extended warranty which really paid off about a year ago when I returned to my summer and found my 75" Panasonic dead. The first technician who showed up was less than friendly, though in all fairness, did a good job of the initial installation, when I got my regular Geek Squad tech out to finish the job, everything worked out beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Marvin delivered my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It s good t have extra protection when offered. This dhows customer satisfaction in case something goes wrong..Satisfied customer generates more orders, more NEW customers Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended 5 year or 1 year warranty i chose 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother helped me hook up the tv and I'm enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service, very affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying something that is electronic, you will want this for the peace of mind. I have this on all my PC's, peripherals and TV's. I have had numerous issues resolved by bringing a PC into the store and I have had an in home visit for a large printer issue. Good people, they know what they are doing and the price is right.. do this, you wont regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't matter what the issue is, Best Buy is always there to fix it or replace the item. I got this with my mom's Samsung TV and there was a dark cloud spot on the screen. Samsung refused to fix it it. They said it was "tolerable for them." I called Best Buy and emailed them the pictures. They told me to bring the TV in and they exchanged it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Great communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the service because you never know. Glad my 85” tv will be working properly regardless with this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good decision to get for hassle free service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I purchased the extended warranty when I bought my 55" insignia Fire TV. I had to exchange for another one after a month and then exchange again for an upgraded brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked until it didn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with Insignia 50" bought two, one went down a year later, glad I purchased a warranty! I would purchase purchase again only with warranty. I purchased two 50" Samsung's that lasted 2 and 3 years that didn't have warranty. I have a 48" Panasonic Plasma from 2008 that's still strong. I have family and friends that own Insignia for years with no issues. Bottom line, luck of the draw, buy a warranty!

    I would recommend this to a friend