Customer Ratings & Reviews

I like the knowledge of having a five year warranty if it is needed. Great price

The associate was very knowledgeable and friendly i will definitely come back to buy from this location.

Geek Squad is the best friend to any big purchase you make. You got questions, concerns they are here for you. I have never had a problem and have purchased Geek Squad with all my Best Buy purchases that I know I will use daily.

Very good quality tv and the 65” fit out layout nicely. Tv remote is a little slow or maybe its the UI but I use apple tv so I dont have to deal with that too much. It does have shortcut buttons for netflix, prime video and disney+ on the remote which is nice. It only has two hdmi ports which sucks for a big tv

Good service, never had problems in past replacing/fixing things.

Great value if you can’t afford to replace the tv. I’ve never had to use geek squad. The policy goes into effect after one year of purchase. Sometimes dealing with Sony or lg isn’t the best experience. Depending on how big your tv is you might value the in home service.

I favor buying from Best Buy largely because of their Geek Squad for technical questions!

Geek squad was excellent. Clean install and took all garbage with them. Wouldn't even know they were here. Perfect.

I love this computer, I enjoy it and it works well n perfectly fine

It's a must buy when I purchase any TV. If anything goes wrong best buy will either fix the item or any issues associated with the TV. Insurance gives me peace of mind that I am covered for any cracks, TV damage, power source damage if TV will not start, anything really.. It saves me from worrying.

They were AWESOME! Great service very polite, friendly, professional, courteous crew.

Works great would purchase again in future if needed

Out of all warranties I’ve ever purchased Geek Squad is the only ones I truly trust.

Haven’t used it. Hoping to not have to. Bought just in case.

Haven’t had to use it and hopefully won’t but it’s nice to know I’m protected should I need it

The service was great, helpful and very informative.

If you purchase something with relatively high value, protect it with Geek Squad!

Excellent home delivery and professional service thank you geek squad awesome service

I purchased an Insignia TV and less than 2 months the TV broke. I took it back, no questions asked just gave me the credit for the purchase. Now I did not get credit for the 5 year warranty but it was ok since there were no questions asked and credit given for a new tv. Best Buy has the best Geek Squad warranties you could ask for

The geek squad know what they are doing and getting the extra protection plan is highly recommended in my book. I was working on my laptop on day, leaned over to grab something and it dropped out of my lap. The screen cracked on it, fortunately we purchased this extra layer of protection, took the laptop to the store and they fixed it right up. Great customer service.