Customer Ratings & Reviews

A must-have installation and set up was great connected everything including sound bar checked all connections and make sure everything was a great condition before leaving And I have the peace of mind known if anything goes wrong I am covered

Figures out to be $10 a year, well worth it.As my other tv lasted 4 1/2 years.

Best Buy offers the best warranty. I will not buy electronics without purchasing the Geek Squad protection plan. I’ve had a few large purchases that failed and Best Buy repaired or replaced my items just as promised. I suggest the extra expense for the protection to all my friends and family.

I have had geek squad in the past and they fixed a TV for me after 3 years I had a great experiencein the past and purchased a five year plan with my new 85 in TV

Very good havnt try it yet but will soon but i got to get another tv first

It’s always good to have protection, especially in any case

If you use any sound bar besides Roku if you use the ARC connection and your remote controls your soundbar and the TV your volume will jump three to four increments at a time. If you use the optical you have to use a remote for each one, and if you use the auxiliary cord which is low quality sound it's fine

Bought for an insignia 43" non-smart TV - hope Best Buy and Insignia are listening because not everyone uses a smart TV and like the privacy of a non smart to add a Roku to control what a manufacturer can discover. But the 5 year geek squad I probably won't need. I like the store brand better than others.

Thanks for the fine folks at the Florence Best Buy. We have bought so many appliances and TVs and more and we always take the five year warranty. We’ve only had to use the warranty twice over 20+ years. But it’s always nice having peace of mind, if anything does happen.

2-Year Standard Geek Squad Protection incase I have software issues.

The warrant is a great to have you know you are well protected

Better safe than sorry. Can't tell you how many times getting a warranty has saved me a ton of money.

This agent mounted my TV and connected perfectly.

The warranty is great. M6 remote broke and tgey sent me a new one

Pretty good price for 5 years of protection. Cant complain

My previous TV went out no picture or sound. I had a service tech come out to my house and looked over what was going on. He had to order parts for my TV. Once the parts was delivered to my house he came out a second time (both times were free of charge). The TV still would not work. So with the warranty, I got the price that I paid for the TV in a Best Buy Gift Certificate. I then purchased my new TV and still had money left over on my gift certificate. Also the service tech that came to my house was very knowledgeable and helpful. Very pleased

With my bad luck with electronics, I felt that I had no other choice but purchase a 5 year warranty.

BestBuy comes to your house to fix your TV, unless it's smaller than 50".... if they can't fix it, they will replace it with the same TV or like technology... or a gift card and you can pick something else out. Get the protection plan, protect your investment... you're welcome.

We haven't had any reason to need the Geek Squad, but happy to know they will be there if we do need them.

Great service and always reliable, whenever my items are damaged they quickly can help me fix the issue.