Customer Ratings & Reviews

I love Best Buy, they have the best insurance policy for their products!

ALWAYS WISE to get this service. Wonderful TV , size, shape, excellent definition, light in weight, fits anywhere, PERFECT for a small place!

Had a smaller tv , fire tv also. When we was looking for a gift for us. Found this on sale, we drove 60 miles round trip to get it. IT WAS TOTALLY WORTH THE TIME. PICTURE IS SO CRIP, CAN SEE EVERYTHING SO MUCH BETTER.

I have been shopping at same location (West Nashville) store for over 20 years and have been very happy with staff, help and products knowledge and availability and Geek Squad. Thank you Geek squad and every one at Best buy store.

Very happy with the extremely comprehensive protection of the Geek Squad TV Warranty package. Including Burn-In in the warranty makes this easily the most secure warranty around.

Geek squad service was quick and simple!! I was worried i was going to have to go through all these loop holes just to replace my tv that had lines going across the screen but they ended up giving me options such as a new but same model tv or a gift card for a new one.

You did a great job on installing my refrigerator I would have them do it again

Weird thing to ask for a review on, but okay. We basically got this as insurance because we were getting a tv delivered and the contactless delivery nulls the usual delivery-related insurance. So covid19 safety won out and we got this to be safe. Didn't need it for the delivery (that went well), and I suppose we have it in case we need it going forward. Hopefully we don't. You know how it goes.

Team manger was very patient with my tv purchase. She ensured all my questions were answered and helped me with my online account to make an in person purchase.

I bought a 5 year warranty for my brand new tv. And I know if needed, Geek squad to the rescue, I've delt with them before and they are amazing. If you buy a major appliance, you should always get a warranty.

If you are purchasing a high end tv or high end Home theater setup, get this. I am not a believer in protection plans for almost all products , but i have purchased this for Both of my LG tvs and i am so glad i did,. Had issues with burn in on my first LG and Geek Squad was extremely helpful and lived up to the warranty. EXCELLENT< THANK YOU BEST BUY!!!!!

I always get service plans with purchases just in case something goes wrong. I would recommend any customers purchase protection plans with any type of purchase made. Nothing in this life is guaranteed. All manufactured items built and designed could possibly have a defect or become inoperable.

The absolute best deal around! Geek Squad are great assSets!

My last tv screen went black and I thought I was doomed. Here goes another $1000 on a tv. When it wasn’t even that old! But I have to thank my past self for buying geek squad. They were able to order parts and have them shipped. We were serviced during the pandemic and they took all the precautions! Ultimately my TV wasn’t salvageable so I was given a credit toward my next purchase! High recommend to everyone.

This service is a must when you buy a BIG tv. They will pick it up and bring you a new one Mine is 100” and heavy

Worth every penny. I had an HDMI port go bad in my LG C1 they came to the house replaced the entire board within 30 minutes and did not cost me anything extra. The service guys were excellent and friendly. Highly recommend when making expensive purchases.

It's a 5 year warenty. my dad had one of these for his TVs so this was a must get. I know if anything goes wrong my tv will be covered.

I got this tv with the warranty to my 1st tv due to it breaking, geek squad was awesome, very easy with the help, recommend everyone getting geek squad protection.

I always purchase the protection plan. The Geek Squad has come to my rescue a couple of times over the years. Especially having a young one at home with his electronics. No telling when a spill or fall may happen, LOL. A necessary purchase. Thank you Geek Squad

I hope I don't have to use the 5 year protection, but it's worth it for my new 77" tv