Customer Ratings & Reviews

I strongly recommend purchasing the Geek Squad Protection for any major purchase you make at Best Buy! We had purchased our TV three years ago when one part of the screen went dark. We called and they sent someone to our house (we are 90 miles from the nearest store), who said it couldn't be fixed. Once their insurance reviewed it, we were given store credit towards a new TV. Pay for the Geek Squad Protection...you may never need it, but if you do, it will be money well spent!

Had geek squad on my samsung fridge and it really paid off(twice). You should definitely get it for large applicances asstuff isn't made like it used to be....and these nice things are very expensive when they break.

Amazing thanks geek squad They helped me in getting my tv fixed

Due to having 2 TV's blow up within months of each other, we felt the extra warranty was warranted! We have surge protectors on our whole house and also extra ones for each TV. The blow ups were just the way both older TV's decided to die. We believed the extra warranty would be helpful because of the lightness of the TV and it's fragile position.

It's piece of mind to purchase this protection plan. TVs are much more complicated these days and require a skilled technician to remedy a problem. I've got this backing with this plan.

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

This is a great television set and I would recommend it to anyone seeks the maximum in image quality. Samsung's nano-crystal technology allows for vibrant colors and great brightness. The TV itself has wonderful software features such as SmartHub which allows for apps including Netflix, Hulu, etc. For the gamers, this TV offers an amazing refresh rate meaning that you will be able to have an immersive gaming experience without experiencing any issues, especially with those more fast paced games.

I felt comfortable purchasing the protection with my TV even though I haven't had to use it yet. I have used the Geek Squad for my computer in the past and they were very responsive.

The most beautiful guarantee I have seen in my life

Imagine red lines down the tv and you just realized it is a new 80" Enough said Best Buy will make sure that new investment works well beyond you paying it off. I always use my Best Buy credit card. If you look at my photo, you can imagine something going wrong past the manufactures alloted time. With my 5 year I know that for 5 years our family will have a working 65" that if something happens Best Buy will pick it up and bring us back a working unit for 60 months.

Geek Squad protection is always great.. Its great to have..

Peace of mind in case a product becomes a lemon. Anything man made eventually crumbles. Protection plan are a must. Helps save money when you need to get a replacement or fix on an expensive product.

Geek squad is a must if purchasing electronics it really is a life saver if anything unexpected happens!!

Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

I urge everyone to consider an extended warranty thru Geek Squad. I recently had to make a claim on my 60" and since they didn't make my particular model any longer, they replaced it with a 65" yaaaa!

TV is great. Knowing its coveres for 5 years makes it even better.

Very easy to communicate with when I had questions regarding a tv I purchased a few years ago. They were nice and friendly and offered me good advice when trying to figure out how to expand my tv’s storage.

I bought my nephew a new TV for his birthday end it was a little larger and I recall the troubles they had putting that one up so I decided to add the geek squad with TV set up and delivery it was well worth It for my nephew as with his schedule it was nice to come home to a new TV hanging on the wall above the fireplace and the TV is protected for five years

I normally do not purchase extended warranties. However, I have purchased a few now at Best Buy. I became a firm believer when a camera was accidentally dropped by my daughter. Camera was fixed, and good as new. When it came time for the 5 year purchase, it was to cover a large screen TV. My savings on the TV more than covered the cost of the plan. And for what the TV cost, it was very affordable peace of mind. May not use it, but I have it.

Worth it for the piece of mind . Decided to go with this after 2 of our TVs purchased in the last 5yrs crapped out. Sadly they don’t make televisions like they used to , I had a Samsung that lasted me for 11 years no problems... my last Samsung only lasted for four years. Vizio lasted for 4yrs and Insignia 3yrs ...figured 5yr plan chances are good I’ll probably need it.