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Customer reviews

Rating 4.7 out of 5 stars with 25370 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 25,370 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with Geek Squad protection, ease of mind having coverage if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery came on time and they brought it up to my apartment on a third floor walkup. It was one of the hottest days this summer and I really appreciated the service. Communication was very good with updates on delivery status as well. TV is light and thin. Unboxing and getting it out of the box was very simple. You'll see what I mean :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe you should always get protection plan for purchases this big and it was quick and fast and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the real deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly can’t go wrong with the Protecrion Plan and the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out to my home to see if there was a problem with my television. As well they came out to my home to help me find a replacement tv and delivered my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know we have the squad support if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but glad to have it in case we should need it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Love My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated my vizio tv but I was on a small budget so I took a chance with this Insignia Tv I love it better than my vizio. I waited a year to see how it works and it is great , picture is great sound is great I can't complain it better then my Vizio tv. A nice buy for me I going to get a 55 inch later this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous, knowledgeable service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection was well worth the money! It comes with little extras that you just don't think about. They not only installed my TV(believe me, the owner's manual left out a lot of steps), but they hauled away my old TV (there is normally a fee for this). The agents were knowledgeable, courteous, and took the time to explain all of the features of my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 5 year warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year geek squad warranty is excellent. If they can’t fix the TV they will replace it. The geek squad comes to your residence they are very polite, professional and prompt with time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out after first purchase to add Geek. Works wonderful from home did not have to go into store for one of my devices. But did on computer problem and they solved the problem very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually never buy a service plan but I did with the purchase of my new television. It's for "just in case". Hopefully I will never need to use it and if I do it was worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my new tv. I didn't need the geek squad to hang it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consider no use, small % rebate to add value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, reasonable cost, but could be made better with a "no use" small rebate. If you do not use the insurance at all. They rebate 25% of the cost in gift card value? This would add value and make the insurance even more attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save your neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At any angle view your television day or night nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was so knowledgeable and helpful. He showed me and explained the setup. As a result, the TV works as I want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my dad a new TV and there was no doubt that I was going to purchase a 2 year protection plan. I have purchased a tv in the past and did not get a protection plan, after my 1 year warranty was up I started to notice screen burn in...needless to say there was nothing I could do about it. Not no more, that will never happen to me again. A MUST HAVE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been very diligent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experienced a few issues with my five year old 4K LG, and Geek Squad personnel were very diligent about resolving them. The pleasant experience with Geek Squad personnel made the five year Protection Plan on my Sony XR65A95K an easy decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I sleep better at night because I'm protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this Samsung - 55" Class Q80T Series QLED 4K UHD Smart Tizen TV and wanted to feel extra secure so purchased the 5 year warranty plan. Hope I never have to USE it but if so ok I'm ready! From the past experiences I've had with Geek the SQUAD all went well when they came to my home to Calibrate my TV. They took their time and were very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance ever, this is a great investment...

    I would recommend this to a friend