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Customer reviews

Rating 4.7 out of 5 stars with 25370 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 25,370 reviews
  • Rated 5 out of 5 stars

    Geek squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance ever, this is a great investment...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use but it’s nice knowing they have my back if anything happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the television but really appreciated Steven Wrenn of Geek Squad who installed it within my home theater group. He was professional, knowledgeable and very helpful in explaining everything to me. I also purchased at his suggestion a master remote controller. He programmed and again explained how to find everything I needed. I LOVE having one device do it all. If I ever need a Geek Squad service call I hope Steven is one to respond. I am attaching a photo showing quality of picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best Warranty for my purchase.My Samsung television Warranty gave me piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice plan it's a good investment for my TV it's always good to buy a plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been getting the Geek Squad protection on my Best Buy purchases for years. It's definitely worth it as they will either fix the problem or replace the item with the newest model if the model isn't available any longer. I love having the piece of mind knowing that if something happens, I don't have to spend a ton of money to replace it. Geek Squad is extremely knowledgeable and trustworthy. Definitely worth the money for larger purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good choice to keep you items well instaled and protected without moving from your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good idea to get the extended protection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the cost of UHD 4K TVs rising, we could justify the cost of a 100% 5 year warranty through the GEEK Squad to give us peace of mind. We had the recent experience of another brand TV dying completely 2 months after the manufacturers warranty expired but was able to get a new 4K 60" TV at no cost to us under our extended warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good Investment

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a best buy employee our geek squad protection on this product is definitely worth it for my partner and I. I feel confident in knowing that if our TV falls or the screen goes out, we will have multiple solutions/options in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm never not gonna choose Geek Squad. It's always a value to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added peace of mind! Can't go wrong with the extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast very professional. I enjoyed the experience so much I bought another TV with the same exact warranty just because of how professional the geek squad is highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service after factor warranty has expired. Customer service has always been great and we purchase this on all our Electronics . Very pleased with our service after the sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased geek squad protection for a previously purchased TV which quit working 2 weeks before the coverage period ended. I was given a full refund with no hassle at all. I recommend paying for the extra protection for any large purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geer Squad great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always saves the day and fixes things right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Normally I don’t do this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re making a major purchase. Check the manufactures warranty , then consider getting a Geek Squad Warranty. It covers just about everything for a TV. Why buy a Higher end TV and trust that nothing will happen. It might not But what if it does. Is it worth the repair cost? Hopefully I will never need to use it. But if something goes wrong I’m pretty much covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best!!! I would recommend them to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of mind, didnt wont to give mom a gift and find out something was wrong with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 Year Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the BB Geek Squad 5 year warranty as I purchased a new 65” LG G4 OLED.

    I would recommend this to a friend