Customer Ratings & Reviews

Haven't used it on the purchase I just made, but have used them before and the service is great. Will always purchase alongside any big purchase.

Worth it! Comes in handy when you least expect it, got a new TV last time I used it. TV stopped working after I moved to a different home. Geek Sqaud guys stopped by and replaced my TV with a new upgraded Samsung.

They helped me choose a product in my budget and size range

Tech sometimes dies quickly so it's good to have the extra assurance on board for a reasonable cost. Thank you.

Weird thing to ask for a review on, but okay. We basically got this as insurance because we were getting a tv delivered and the contactless delivery nulls the usual delivery-related insurance. So covid19 safety won out and we got this to be safe. Didn't need it for the delivery (that went well), and I suppose we have it in case we need it going forward. Hopefully we don't. You know how it goes.

The first tv i got was cracked in the box so i returned it and was able to get a new one. Thanks!

The geek squad has helped me several times with my purchases. They are great and well knowledged on several things.also the coverage of my purchases is worth the extra money.

Very knowledgeable and friendly, answered questions so that I can understand more about Tech. I was able to set up myself, thanks to them! Really like BEST BUY, thats why i puchased my second TOSHIBA FIRESTICK from there.

For electronics and appliances, I always get as much protection as is offered. It pays off!

TV was delivered and placed exactly where I wanted it. Answered all my questions. Very quick and effecient.

Didn’t used yet but never have any problems with this protection

My last TV died in about 4 years, I am relieved to have the protection plan. The Geek squad was very helpful in trying fix the TV.

Customer service is phenomenal. The tv is perfectly set up. Highly recommend.

I buy protection plans on all of our TVs and computers and have used them on both. Best Buy doesn’t mess around and takes care of things if there is a problem. This is the only company I buy protection plans from because of this. No headaches and hassle free.

The Qeek Squad is excellent! They have helped me so much. They keep my computer running like it should.

Beautiful television picture. I am very happy I bought it.

The technicians are the best. they are very courteous, informative, and professional.

Best warranty on the market, the geek squad member was vary nice, I couldn't be any happier

Top notch service for not only all my electronics but customer service is top notch as well

If you are purchasing a high end tv or high end Home theater setup, get this. I am not a believer in protection plans for almost all products , but i have purchased this for Both of my LG tvs and i am so glad i did,. Had issues with burn in on my first LG and Geek Squad was extremely helpful and lived up to the warranty. EXCELLENT< THANK YOU BEST BUY!!!!!