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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30840 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 30,840 reviews
  • Rated 5 out of 5 stars

    had to get it for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this will help me when i need it good deal good price thank Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS BUY FOR ADDITIONAL COVERAGE. I did not like that my purchased warranty outsourced my repair to a NON-Geek Squad company. They picked up and returned my television and the problem persisted. After I complained to GEEK SQUAD I received a call back they diagnosed the tv over the phone and I was instructed to return the television to Best Buy for a refund at the current listed price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for the warranties makes the process of buying easier knowing you're back up by BB. This warranty protected me and got me a new tv cause my unit became defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What are you waiting for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top tier service,top tier coverage!Must Own!ive been getting this well over a decade,and will continue until ive passed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. They make it very easy Incase of a damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer getting protection on a new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new TV didn’t want the headache I recall the difficulty we had putting the other TV above the fireplace so I opted in for the geek squad protection and installation so very handy it was nice as they took the TV off the wall and put the new one up And set it up it was great well worth what I paid for it no it’s covered so on those dog toys go flying TV is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy/Geek Squad Service Contracts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some service contracts are questionable based on their trustworthiness. Best Buy/Geek Squad is a reliable choice when buying a service contract!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st TV was faulty. Got new one shipped out and no problems with 2nd unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Rescue Call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome having top quality care for your purchases and items at hand. Service is quick and on top of all needs, repairs and learning projects for our use,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the coverage for my open box TV. I haven't had to use it, but I suppose the peace of mind is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good decision to get for hassle free service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I purchased the extended warranty when I bought my 55" insignia Fire TV. I had to exchange for another one after a month and then exchange again for an upgraded brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the Geek squad!! They not only know about tv’s, computers & laptops but cell phones as well!! 2 thumbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek aquad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable. Gives you a peace of mind for the coming years knowing your covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection plan at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because the price was so good, and I have had Geek Squad protection plans before. Have not had to use it yet, but its there just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep highly recommended adding this package to my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been there before you guys do excellent work thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for my community gym, the residents absolutely love it. Great picture quality. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Well Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Highly recommend if you need help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Liked the idea of being able to load different apps. Didn't like the fact that the memory was quickly used up after uploading a few apps. We ofteh received a message to uninstall apps to clean up the memory. Overall this is a great TV for the cost. You may need to be a little tech savvy for this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The all around service i received was great! Best buy is not just a leader in electronics, but they lead in customer service as well.

    I would recommend this to a friend