Customer Ratings & Reviews

I had the protection on my old TV. They couldn't fix it so they gave me a new one. ( NO HEADACHE OR EXCUSES) They stand behind their warranty. I would recommend everyone take out The Standard Geek Squad protection. It saved my pocketbook about 600 dollars.

The service was excellent and the technician set up the TV and connect everything that was necessary and they also did a follow up call

I bought a 55"and a 65" SONY TVS.And then I also had them delivered and mounted.and then I got the warranty for both for 2yrs.I am 100%happy

Excellent professional and polite would definitely do this again.

Saved me a ton of money when the last tv went out. They gave me a gift receipt for the value of the tv and it was stress free and easy. Will never go with a lesser warranty again, its very much worth the money.

Thankfully we had a protection plan, as our less than five year old television failed. We were able to upgrade to a new TV at no cost. Best Buy provided excellent advice and service.

Produce works just as it should. No issues and customer service was exceptional. I will continue to use Best But gor all of my electronic needs

Never can have enough extended warranty for electronics

Great picture and quality would highly recommend it.

I have loved having the geek squad very very awesome service but I believe the price to much and it u pay for it, it should be the total best for the white purchase of what it covers

I gave five stars for the value. At $20 per year for 5 years on a 75" TV is quite reasonable. Although I haven't had anything go bad on me under an extended warranty.

Consider the cost of the tv i bought and they guarantee it for 5 years. I see tvs all over on cl selling w bad pixels or a line. If this hapoens in 4 years from nowwell i call best buy and tgey bring me a samsung series 9 tv that has 3d to my house and haul off the bad one who wouldnt want their tech replaced with the new updated version?

seeing the horrible quality control of tvs this year, it’s really nice they come out and pick up tv from your house, i’ve been dealing with 20-30 samung tvs this year because of the bad DSE or banding in the screen, so it’s nice i can try getting a tvs and not have to drive 30 mins every week

Love the piece of mind. This is for eighteen year old granddaughter. Gaming, movies, constant use. Protection gives piece of mind

Cant go wrong with 55" samsung s90c qd-oled. colors are vibrant ,Crystal clear picture and wildly thin profile. Good build quality. Game experience is top notch.

Worth every penny. They replaced my Vizio 58 inch TV, purchased in Nov 2020. After verifying it could not be fixed they offered me my choice of several comparable TVs. The whole process was quick and easy. All it cost was the price of a new 2yr protection plan.

I got the 2 year plan when I bought my tv. Hope I never have to use it, but it's there if I need it.

Haven't need it yet but the best buy employee helped me understand the value of this, especially for OLED TV long term. Worth the price imo

We had geek squad before and loved the protection on our items as we purchase a lot of things from Best Buy and we have had a few items fixed and will replaced it if they cat fixed it

Have always had good service and response from Geek Squad warranties.