Customer Ratings & Reviews

For the price worth it. Protects against basically anything i think

Good services. Havent had an issue with geeksquad yet

I did have to have tv replaced due to a faulty audio port. It was a painless, quick process. the extended warranty gives me peace of mind.

I usually never get a protection plan, but I randomly agreed to this one. Nearly two years after purchasing a TV, it broke. It took a few weeks to go through the process of replacing the TV, but that's probably more to do with current events than it is Geek Squad support's abilities. I got a full refund and used that money to upgrade the TV. I'm fully satisfied.

So easy and worth it! 5 year protection plan on a Hi Sense tv, it lasted about 4. 2 phone calls and 3 days later, brand new TV delovered to my door and they hauled away the old.

Bestbuy technically support is the best Geek squad is very reliable

Haven't had to use Geek Squad yet which could be a good thing!

Good TV with very good resolution and a good experience.

Perhaps the only real reason to shop at Best Buy. This plan is absolutely amazing. With how bad quality and easy to break electronics have become, I would NEVER buy an electronic without this amazing plan. It covers common manufacturer faults and accidents, what else could you wish for? Don't buy anything without this plan when shopping at Best Buy.

Out of all warranties I’ve ever purchased Geek Squad is the only ones I truly trust.

The greets squad extended service gave me five years, a piece of mind on a major purchase. They were professional about the install, and making sure everything worked properly before they left my home.

Done on the phone as the order was placed verbally.

Excellent home delivery and professional service thank you geek squad awesome service

The best thing the Best Buy includes is the guaranteed of the products.

There are NO electronics purchased in my household without a Geek Squad protection. I have never been disappointed in the quality of service for ANY needs. There are NO stupid questions - they answer them and walk you through issues if possible. If not, they make an appointment for you to take you item in (or come to the house if necessary) to resolve the issue. Definitely worth the price...foolish not to add it to any large item you purchase.

I like the knowledge of having a five year warranty if it is needed. Great price

Nice alternative to the usual one year warranty. We had a laptop we bought once that didn’t have it and the screen stopped working just out of warranty. In the long run, it’s worth the extra charge for peace of mind.

Havent used it yet but im sure its great by the sounds of it

The only reason I buy from bestbuy is because of the value of their warranty the techs are amazing when they come out and usually come out and fix items on their first try unless they have to order parts but if they can’t fix it they don’t play around they will get you into a new product to keep your life going!!!!!!

The previous TV was under extended warranty, that really saved us. Highly recommend buying the extended warranty, lightning or electrical surge protection well worth it. We have a High dollar surge protector, it DID NOT prevent or protect or TV.