Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 25,436 reviews
  • Rated 5 out of 5 stars

    Relieved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great feeling knowing that I'm covered no matter what happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job! I recommend this service to anyone who is not as tech savvy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get a protection plan when i buy more expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly customer service took care of my problem very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service helped wirh my return and loaded my tv in my car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a 5 year extended warranty, I feel more protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with any questions that you may have. The plan is great to have because you don't have to worry about if something happens to it then it is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Leave the store without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase anything without it. But of course i hope i never have to use it! But it's nice to know my back is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Used the Extended Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally do not purchase service warranties. As I was buying a new TV, I decided it would be a good idea. Thankfully I never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must to protect your purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way to go to protect your investment ... A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geet squat tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God I have not had to use the insurance but on other occasions I have used it with other items and it has been a blessing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this so I am not sure how to give a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from everyone in the store. Happy with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a back up for your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and efficient and neat.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys on geek squad much prefer over contractors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good piece of mind purchase. My parents used this service on failed tv and had no issues whats so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great option to add on your electronics. I use them for years already and always works for me. The good thing is after 3 or 4 years if it breaks they will give you the store card and you just get back on again with new toy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must for big purchases for the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of cake for some peace of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I technically hope I never have to use it, peace of mind is better than none at all! Made sure to get GSP on my Sony X90J in case anything happens after Manufacturer Warranty expires & I'm glad I did. Sometimes it may seem cost prohibitive, but better to be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case you need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realize that this review is for a protection plan. But here you go. In the past when I've had to use my protection plan, I was always happy that I had it. Other companies offer protection plans but there is always the "fine print". Not here . Best Buy is Awesome with customer service and honoring this plan. Hassle-free. Buy it... just in case. you never know when you might need it.

    I would recommend this to a friend