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Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 25,436 reviews
  • Rated 5 out of 5 stars

    Hope I never have to use it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the service before on an older TV. When that TV had a dead pixel they worked with me and allowed me to just replace it instead of having to wait for the TV to be sent off and wait for the factory to say it was unrepairable. Hoping if anything goes wrong this time I am treated the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I dont have to use...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the service before on an older TV. When that TV had a dead pixel they worked with me and allowed me to just replace it instead of having to wait for the TV to be sent off and wait for the factory to say it was unrepairable. Hoping if anything goes wrong this time I am treated the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Guy Took Care Of My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guy was nice, professional and carried the TV with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended new entertainment system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great and informative, i feel more positive with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and would recommend for anyone and everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad protection years ago when I bought a few things from Best Buy so when I went to purchase some things recently I updated Buy Geek protection selection very happy with it I actually had to use it at least once or twice in the past when I had some problems with products that I bought from Best Buy and have a Geek Squad protection definitely save me a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is excellent and the sound is exceptional and the price was remarkable... I was a little leary because of the brand, surely surprised on the quality of picture in the game mode playing PS5 strongly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NA did not use Geek Squad this time around. Sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Bargain In The Store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a believer in having this extra protection. I have had to use the warranty to replace a tv in the past. There was no hesitation on the part of Best Buy to honor the warranty even close to the end date. You should definitely purchase this protection. I intend to go with the five-year warranty in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for big tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this wall mount very sturdy would recommend this to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there to help always with any problems you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a issue with my Samsung tv, geek squad took care of it right away, tech came out diagnosed the issue and inhad the option to get a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take computer, mobiles, or report tv issues. They are knowledgeable about technology. Very happy with their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and did a very excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - The Best Squad In Town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad of Geeks at Best Buy have saved my butt more times than I can count - I am grateful to the protection that I have under them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True pro’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous and highly known about anything electronic these guys are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it, pay a little more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with extra security on your purchase. The life expectancy of my Hisense is low to nothing due to almost daily outages in my area. So a little extra protection plan is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS get protection from geek squad trust me you dont want to not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and did a great job wall mounting our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope i dont need to use it ...but if i do im sure geek squad will come through

    I would recommend this to a friend