Customer Ratings & Reviews

excellent work and service customer service good price

Geek Squad 5 year standard protection. lets me know that if something happens to my TV in the first 5 years. Including damage from lighting. I am covered. There Tech support and technicians are some of the best I ever come across. I would recommend a Geek Squad extended warranty to anyone who shops at Bets Buy.

The squad delivered my new tv and removed my old tv. They adjusted all the settings and most importantly showed me how to make adjustments.

An agent brought our new TV to our hone and set it up. He was fast, thorough. Before we bought this TV, we needed a Tech to come to our home to check out the TV. A problem was identified and repairs made, all on our schedule. They came when we needed them. So grateful for this service.

My experience with the home theater personnel was absolutely excellent.

My Samsung 65 Q80T screen failed in less than 6 months. I called Geek Squad and when the replacement part was unavailable then gave me full credit towards purchase and installation of a replacement TV. The replacement make my purchase of Geek Squad protection well worth the purchase cost.

Purchased this additional warranty support contract to cover the item purchased with it. Always good to have a backup plan if there are any unforeseen issues with the technology.

Geek squad don’t leave the store without it You can’t go wrong with purchasing extra protection for electronics in Florida. From lightning and surge protection to everything that can go wrong with the quality piece of electronics Best Buy has the best warranty guarantee replacement you can get for the price.

I added the 5- year service warranty to my Samsung purchase just to be sure! But I’m thinking I might not have needed it with this product as everyone I speak with that owns products from Samsung are happy even years later! But I trust Best Buy and their guaranteed service! Great investment!

I am down for the Geek Squad. I did not hesitate to join the team. I love there name and have been motivated to purchase protection every time I see there brand.

Love the peace of mind that comes with Geek Squad. We always add it to purchases that we make that we know will be used daily incase something happens.

I decided to buy extra protection for my tv and chose the 2 year warranty. I figured buying a floor model it was worth it for the extra protection and I wasn’t wrong. I was having issues with the smart tv connecting to WiFi and simply scheduled an appointment and dropped it off for repair. The turn around was great and the best thing is that there was no cost to me.

This is reassuring to have. The Geek Squad mounted my TV on the wall. I had to have the TV replaced this year and that was covered. It makes my life less stressful to have it.

Great protection plan, love the geek squad. Bought the 5 year warranty for the new tv that was replaced by them when I had 2 year plan on old tv that died just before the 2 years. Highly recommend hassle free fast service.

Best buy has one of the best policy! Helped me with an older TV when the screen started getting lines

Gives you the piece of mind in case something goes wrong.

Easy exchange for my damaged Samsung OLED 77'. Thank you!

One of the main reasons that I feel comfortable shopping at Best Buy is because of the Geek Squad, and the Warranty that they offer on certain products that you purchase. They have always gone above and beyond to refund, repair, replace, in order to take care of their customers.

When I purchased an expensive TV I ended up purchasing this as well I’m so happy I did not have any problems with the TV and when I ended up going to sell it I almost got all my money back this is one of the things that she definitely need to have just in case

Just for the overall piece of mind I would implore people to buy the extended warranty on ALL major electronics purchases! You have such a great knowable staff with the Geek Squad just waiting to help you in all aspects of your life with such product! It has been a lifesaver to this family of mine in the past which is why we always buy the coverage!