Customer Ratings & Reviews

Super great service. I really enjoyed my experience and am very satisfied.

Worth getting, as it's reassuring to know that your product is in good hands

Haven’t had any problems with my TV.. yet but if I do I will love to see what it covers I’m sure it’s very worth it you never know what could happen

It great to have this support it really good when you have questions

Nice to know it's there. Though hopefully never have to use it.

Always a seamless and reliable experience! It’s nice to have knowledgeable help when things go wrong.

Great service after factor warranty has expired. Customer service has always been great and we purchase this on all our Electronics . Very pleased with our service after the sale.

Awesome product. Use it almost daily. Recommend it to everyone.

I've used Geek Squad in the past. It's good to have when the manufacturer's warranty expires.

Tv was wonderful. Loved the picture quality and interface! Would definitely purchase again. Im starting to really become a fan of roku tvs as a brand.

Service was outstanding. Got a Rep on the phone 1st thing on a Sunday morning. Was off the phone within 10 mins and had a replacement product on its way & scheduled before we hung up. Bravo Best Buy!

Never have bought anything without insurance. You may not think it’s worth it now but accidents do happen from point a to b or the cat or dog we’re playing a bit to hard. Don’t walk out without your insure item.

You should always consider purchasing Geek Squad protection on major tech purchases. They have saved me on several occasions, with a television and a computer that stopped working. I can't imagine what it would have cost me to get my tech fixed without the support of the Geek Squad protection plans. A must.

Makes me feel safe I have professionals that will work on my products.

Geek Squad came in and took care of me by doing a Sony Triage. They submitted a claim on my behalf and were able to get me a replacement confirmation code to have my current TV exchanged.

best of the best had a comp to them previously They know the job

Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

I had a tv that the back panel had burnt up suddenly. No issues with getting a new tv to replace the one that back panel burnt up. Would recommend Geek Squad protection.

What's there to say about Geek Squad?! It's a great service for a great price. I wouldn't be without them.

Helps you feel safe with lots of help and options for returning/exchanging items.