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Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 25,436 reviews
  • Rated 5 out of 5 stars

    Geeksquad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overly qualified × way too good. i love their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service. Excellent Attitude.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my laptop in thinking it was at the end of life geek squad professionals explain to me that if you wipe delete the old information laptop will work like new they added new virus software works fine took approximately three days and as promised they delivered I’m very pleased with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad=Piece of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not do what I did and forget to add this to you're purchase, definitely worth the piece of mind it gives you. Also is a value and if the squad is ever needed are some of the nicest most patient people around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for used products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting because I bought a used product and the coverage makes the price worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service ! would recommend them..anytime..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every item I purchase from Best Buy I always get an extended warranty one thing I say about Best Buy they stand behind their warranties thank you very much keep up be good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage for what if

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got coverage for just in case. haven't had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read several review for the tv I was about to purchase and there were some problems. The people had the geek squad protection and noted the timeliness and ease of replacing the troubled product with the protection plan. So I purchased it. I hope I do not have to use it but am glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I ever bought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best thing I have ever bought from Bestbuy!!! I recommend this to everyone that purchases from Bestbuy. It is extremely easy to use and there is no problems when you use it. Recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't buy appliance without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have utilized the protection plan on several items and Best Buy has honored the plan each time. The way appliances are made anymore, it is just smart to get a protection plan on them. There will always be something that happens. Warranty helps me feel better about spending that much money on an appliance or TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet. I did get the 5/6 year plan. Just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is a MUST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan to cover issues that may arise on my Samsung 4K Ultra Smart TV. It is expensive, but I believe it's worth it; this plan gives me 5 years of protection for my tv, which is necessary because the tv is also expensive. If my tv malfunctions, they have to fix it for free or replace the tv. This protection is a must-have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the value. Easy add on to purchase. Have used Geek Squad for previous purchases and they are great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Customer service in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into the store with a tv that had a protection plan it wasnt working properly they exchanged i walked out with a new one and was 100% satisfied and will continue to shop with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essentiall for tech purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the geek squad protection is the best thing you can do for all your tech purchases. Now says it seems like everything is either broke or I need help with it and the squad is there for me when I need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not yet used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope not to have to use it. Ask me again in 4-1/2 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A few extra bucks can save you a lot of headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had issues with the Geek Squad. So far they have done the right thing for the electronics purchased at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service contract no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 2 warranty and had to use it two months before it expired got a full refund for original purchase and was able to buy a new tv the same day !!!!!! Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed them to connect our new tv to our sound system. They were quite knowledgeable, very effective and great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv the setup look really nice on my basement..

    I would recommend this to a friend