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Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 25,436 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the extra protection. I don’t get it for every purchase, but this is one product I couldn’t protect against surges because of space limitations behind the product. If you can spend a little extra money on the major appliances/products then the protection is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate having the protection of Geek Squad! The ease with them is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have kept my devices safe for all this time. Great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dedicated Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad were professional and informative. We appreciate all their efforts to educate us on how to operate our newTV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad. It has always been a great investment. Peace of mind knowing it’s there if your product fails. When I have had to use the protection plan it has always been a seamless process with geek squad agents. I will not make any major purchase without having geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Knowladge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this protection as of yet however, I am sure they will take pretty good care of my product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped out a lot took care of all the needs, I didn’t score 5 stars it took a while to get eveything done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect tv does exist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints and a great price. Perfect for the living room for movies or games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong getting the warranty! Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still loving my OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been running the LG - 65" Class CX Series OLED 4K UHD Smart webOS TV for about a year and a half now and I'm still impressed. It just looks amazing. Not since I bought a plasma TV have I been this impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must-have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my item for going on 8 months now I haven't had to use anything on the warranty yet but I do know that you can renew your warranty once it is up so I must say knowing that you can do that is great because takes a lot of watery off you if your device is getting old and you having problems with it I must have all your electronics a great safety net

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad previously to mount my 65' inch TV and they did an excellent job. This is the first time that I've purchased an extended warranty for my TV through Best Buy. I was told by a family friend the service is excellent just in case my TV begins to act up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous 5 year warranty on my old TV. The picture went bad 1 month before the warranty expired. I was handled professionally all the way. New TV, installation and programming of my universal remote, everything for free. Great warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not taken advantage of this yet but the price was reasonable. we have electrical outages and i wanted to be protected in case there was some damage to our recently purchased television during an outage. again I thought the price was very fair. I would recommend it to any one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful product to have and I’m glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my big screen Vizio tv. The sound would go out but picture remained. I called geek squad, whk sent out z 3rd party repair in a couple days and he replaced the bad motherboard a week later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast ,.............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a great benefit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad and Total Tech with Best Buy are a must have. I have had Geek Squad provide the following services: desktop/laptop setup, laptap "wiping", laptop key board replacement, Virus cleanup, and troubleshooting. You should not pass on the support packages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really attentive and the support they give is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a smart purchase for the future. A previous purchased TV with the Geek Protection saved us big dollars. The TV was less than one year old and a system issue happened. The Geek Protection paid the original purchase price of the TV. YAY!

    I would recommend this to a friend