Customer Ratings & Reviews

Having my geek squad protection helps me set my mind at ease for the next 2 years of owning my tv

Anytime I need to use, I’ve had nothing but great service. I would recommend to anyone who has purchased appliances, computers, tv , games, etc to purchase a warranty .

Great feature to have when purchasing products at Best Buy

Glad I purchased the Geek Squad 5 yr plan for my wife's new tablet reasonable price

Haven't had a problem on Hisense Tv's but there's always a first time, knock on wood. I bought the TV reg price was $1000, for 75", I got on sale for Christmas for $600.00, The protection plan was $ 75. or close, I am proud to be protected. I had the use the plan on another model TV, and bestbuy honored very well.

I've had no issues with my Sony 4K TV I purchased this warranty for but I know and heard that Best Buy does have great quality customer service if something goes wrong with your purchase and it can be easily returned and exchanged for the same product or similar product.

Amazing and good service, I really like their knowledge

Excellent picture. Has all the apps needed to watch anything we want and with the service plan we know we will have a great tv for years to come should we run into problems

the tv works perfectly! its nice and loud. the best part is speaking into the remote for assistance

Saved me a ton of money when the last tv went out. They gave me a gift receipt for the value of the tv and it was stress free and easy. Will never go with a lesser warranty again, its very much worth the money.

The geek squad technicians that came to my home to service my tv were very good. However, the customer service on the phone, scheduling (a 12 HOUR WINDOW) and the lack of follow through (being told someone will call me back or email me) from the escalation team and never hearing from anyone. And being told that there must be 3 SERVICE CALLS (not including diagnostic ones) in order for them to replace the broken tv) made this a very bad customer service experience.

I realize that this review is for a protection plan. But here you go. In the past when I've had to use my protection plan, I was always happy that I had it. Other companies offer protection plans but there is always the "fine print". Not here . Best Buy is Awesome with customer service and honoring this plan. Hassle-free. Buy it... just in case. you never know when you might need it.

At any angle view your television day or night nice

Great great great cover for safety never be an extra

I recommend the geek squad five year plan, I have used it numerous times and it's great.So I recommend to anyone to get it because it is worth it.

I have always trusted Best Buy with and of my electronic purchases. I know if something were to happen they will take care of it with the warranty

It was an easy transaction. I went to the store with a printed sheet of the TV I want it. The salesperson only had to look on line and ordered it for me.

It is a nice basic 4k smart tv, but the operating system is just so different for me, and it doesnt get some streaming channels, 1 very important to me i ended up getting an Amazon fire stick. It only has 1 hdmi connection as well which is really a pain. Another thing i had to add onto this, an hdmi splitter which worked ok for 1 day. Oyy.

Good for everyone...... Good purchase.............

Excellent everyway. I would recommend this ptoduct