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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30746 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 30,746 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent GS protection for Bravia OLED. If this TV fails in 5 years you want it protected for the price point of the TV and protection. GS protection is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind against loss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product and services so far. I really enjoyed the service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a five yr agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for a 5 yr coverage agreement. Was told it would start at the end of the manufacturers warranty effectively providing six years of coverage. Not so. It starts from day one so it really is just a four year warranty. Come on Best Buy, you can do better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geeek Squad satisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good idea to purchase this added services when purchasing electronics. I was so grateful that I did purchase it. When my television went out it was replaced right WY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a must , it’s always good to protect your electronics , you never know what can happen , all this years being a BB customer the protection plans have saved me lot of money on repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best custom service, I love buying my home electronics from this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeaaaaheet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never needed to use there services but if i had needed to those guy's are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a samsung 4k TV back in August of 2016 and out of nowhere it went out in January in 2021. Luckily I had a 5 year product replacement plan on the TV. I was able to have the TV replaced and was given a full refund by best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Howard’s Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my luck, as soon as manufacturing warranty ends, Geek Squad will kick in and I’ll have piece of mind. I always het a Geek Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had great service from the Geek Squad, no matter which Best Buy Store I go into. The personnel working the Geek squad have consistently proved to me that they are experts on correcting problems with my computer. I have appreciated the low cost of my annual agreement which allows me unlimited visits to the Geek Squad to ask questions or to obtain service for my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great method of getting peace of mind for your expensive TV purchase. The burn-in coverage is something unique when it comes to warranties offered by established sellers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JenL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always stand by geek squad! I love feeling safe with the coverage on my items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of cake for some peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I technically hope I never have to use it, peace of mind is better than none at all! Made sure to get GSP on my Sony X90J in case anything happens after Manufacturer Warranty expires & I'm glad I did. Sometimes it may seem cost prohibitive, but better to be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection for my Sony Bravia 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Geek Squad protection for my Sony Bravia 8 TV is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is incredible, easy set-up. Crisp clean sound and compact. Definitely recommend this product and buying it from BestBuy. Lowest price around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must protect your items, Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind, knowing I have Geek Squad for the next 2yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with any device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not know why anyone would not get the Geek Squad Protection. They have always been extremely helpful and willing to solve any problem I have had over the years. They will replace your device with the protection plan, and I had this happen once with a camera lens. I was so glad I got the extended plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance Policy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Replacement is just simply a NO BRAINER for any Best Buy product that will have regular use or has a “price point” that you want to yourself from having to spend again during the time it’s protected! Biggest thing you have to do...is not do anything malicious to the product...and it’s protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use it but friends of mine have and they said that Geek Squad is awesome

    I would recommend this to a friend