Customer Ratings & Reviews

My LG tv broke and Geek Squad helped me to replace it. They were very nice and helpful. The protection plan was worth it.

If you get a chance to take advantage of this within the first 2yrs after purchase, then you'll be golden. Sadly most electronics seemed to be programmed to fail within 24hrs after any insurance, protection, warranty, etc. have expired lol

My purchase was excellent purchase one of best tv I ever had. And all my services are excellent as well.

Excellent service Hagerstown store people were great

The geek squad is an exceptionally good value. I was impressed by the professionalism and quality of their work. I only use them to service my computers because they always do a better job than in-house personnel. I've had trouble loading software due to a glitch in the software itself.

I really like my TV it looks very nice it meets all my expectations it is just excellent

Respectful young men from the Geeks delivered and installed the TV smoothly.

Excellent professional and polite would definitely do this again.

the 5 year plan is worth the piece of mind. i had an issue with my 55 inch television after two years and contacted the geek squad and told them what i was experiencing and the parts were sent directly to me and then an appointment was coordinated with me and repaired in home. i highly recommend the plan.

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

While I technically hope I never have to use it, peace of mind is better than none at all! Made sure to get GSP on my TV Set in case anything happens after Manufacturer Warranty expires and I'm glad I did. Sometimes it may seem cost prohibitive, but better to be safe than sorry!

No mounting was done. Customer will do it themself.

Love the help I get when bring the item in to the store

Have always had good service and response from Geek Squad warranties.

Very useful product with a reasonable price. Everybody can but it

In 5 years time this tv could go out! Nothing is built to last anymore!

I recommend geek squad to every person that asks if they should add it on. Technology can have issues, it happens, geek squad provides peace of mind and is always fast, informative, and easy to deal with.

the best way to keep our equipment protected, excellent extended warranty.

My 4-year old LG OLD developed screen burn-in and within 3 to 4 days of contacting the Geek Squad it was replaced with the latest model at no cost to me.

The agents came out to my home to fix the speaker on my Samsung TV. The TV was bought new but the speaker was faulty. They fixed the issue and were out in about 20 minutes from my home.