Customer Ratings & Reviews

Excellent GS protection for Bravia OLED. If this TV fails in 5 years you want it protected for the price point of the TV and protection. GS protection is very good.

Great method of getting peace of mind for your expensive TV purchase. The burn-in coverage is something unique when it comes to warranties offered by established sellers.

I purchased this protection plan to cover issues that may arise on my Samsung 4K Ultra Smart TV. It is expensive, but I believe it's worth it; this plan gives me 5 years of protection for my tv, which is necessary because the tv is also expensive. If my tv malfunctions, they have to fix it for free or replace the tv. This protection is a must-have!

They helped me mount my tv and when it had issues with they were able to help me out and get my tv fixed, and fast, I might add. Very excellent customer service.

The agents came out to my home to fix the speaker on my Samsung TV. The TV was bought new but the speaker was faulty. They fixed the issue and were out in about 20 minutes from my home.

Geek squad has teally good services techd and preform great chrvjs

TV has worked great. We set it up quickly on arrival day and have been using it with no problems since. We use it as a bedroom TV and volume is VERY loud only at 5-15 (there are little times we go over 15). Very satisfied with the TV, would definitely recommend it.

Really good service when you need it most. Recommended

One of the main reasons that I feel comfortable shopping at Best Buy is because of the Geek Squad, and the Warranty that they offer on certain products that you purchase. They have always gone above and beyond to refund, repair, replace, in order to take care of their customers.

The Geek Squad did a thorough job of analyzing my TV’s odd behavior and recommended a replacement TV. I called the next day and they set up an appointment for a home visit. They were on time and very knowledgeable.

I bought a protection plan for a previous TV. When it started acting up, I called, they came, they replaced. It was awesome. No problems, no runaround. Got a credit for full purchase price as they were unable to fix and I got a new TV and another protection plan.

They are the best!!! I would recommend them to anyone

I purchased the protection plan because I have used them in the past. My past tv motherboard went out and I was able to get paid for my last tv because the cost to fix the tv was more than the tv was worth. I love their protection plans.

while I have the 85inch 4k TV, I also bought the 2 years Geek squad, not only for protection, also for the professional servcies the Best buy can provide.

Love the piece of mind. This is for eighteen year old granddaughter. Gaming, movies, constant use. Protection gives piece of mind

So happy I purchased this but I don’t think I’ll need it

I bought this plan for my 55" LG CX OLED because it specifically states that it protects my purchase from burn-in. I had the opportunity to purchase the same TV for cheaper (after taxes) from AAFES but their plan does NOT cover burn-in.

The protection for any product should be mandatory. Any issues later Best Buy will replace it no questions Ask. At least to me. I always purchase the extra warranty on any high end appliances, computers and tvs. Highly recommend this.

Greek squad always available and helpful for all my items and they are very knowledgeable

I recommend extended warranties on most high-end televisions. The cost of replacement panels are well worth the warranty price. If they don't make the parts anymore Best Buy will give you the replacement value in a equally featured television. The extended warranty has paid off for me in the past.