Customer Ratings & Reviews

Geek squad don’t leave the store without it You can’t go wrong with purchasing extra protection for electronics in Florida. From lightning and surge protection to everything that can go wrong with the quality piece of electronics Best Buy has the best warranty guarantee replacement you can get for the price.

Got this on sale. Great picture and decent sound. TV OS is a bit laggy but not unbearble. Great for watching Netflix, was super easy to sign into all my streaming apps!

Where else can you get the BEST prices on the BEST electronics with the BEST delivery and BEST customer service??? Only BEST BUY!!!

Love this tv exelent picture and sound I wish it had better remote

For expensive items, such as TVs, computers, appliances, and electronics the extra cost for the protection is a must. The Best Buy warranty and service has been awesome in my personal experience. They either fix or replace your items plus help with product questions.

I used geek squad before never had any problems thank you

They are awesome ! Took my iPhone in there and they fixed it. I was having trouble with reception in my house. !! They put it on wifi calling.

I am a true believer in the warranty program for big ticket items. I had purchased a TV previously and after a few years there were major issues. Geek squad came & removed older TV and gave me full credit to purchase a replacement. They then came & installed the new TV. They were great to work with.

An agent brought our new TV to our hone and set it up. He was fast, thorough. Before we bought this TV, we needed a Tech to come to our home to check out the TV. A problem was identified and repairs made, all on our schedule. They came when we needed them. So grateful for this service.

My Samsung 65 Q80T screen failed in less than 6 months. I called Geek Squad and when the replacement part was unavailable then gave me full credit towards purchase and installation of a replacement TV. The replacement make my purchase of Geek Squad protection well worth the purchase cost.

About 15 months after purchasing my 65 inch Hisense TV it developed a problem. Periodically, I would have to unplug the TV and then plug it back in in order to get it to turn on. The Geek Squad was unable to secure the parts necessary to correct this problem, so they delivered and installed a new TV. I was very pleased with this outcome and the prompt service.

Television has an awesome picture and the functionality of the Roku platform is seamless. The image is crystal clear and the sound works great.

I added the 5- year service warranty to my Samsung purchase just to be sure! But I’m thinking I might not have needed it with this product as everyone I speak with that owns products from Samsung are happy even years later! But I trust Best Buy and their guaranteed service! Great investment!

I wouldn’t make a big purchase without buying the extended warranty. My high end laptop went bad and Best Buy reimbursed me with a gift card. Same thing with a sound bar that went bad. Also, I had a tv that went bad from Best Buy and thank goodness I had the extended warranty on it. They give you the current value of the product, not what you paid for it on a gift card. That is way better than being at a total loss.

You can't go wrong with extra security on your purchase. The life expectancy of my Hisense is low to nothing due to almost daily outages in my area. So a little extra protection plan is a must.

When your new TV costs all of $400 it's a no brainer to pay a bit extra for the extended warranty. Still, I hope I never need to use it!

I bought a protection plan for a previous TV. When it started acting up, I called, they came, they replaced. It was awesome. No problems, no runaround. Got a credit for full purchase price as they were unable to fix and I got a new TV and another protection plan.

Love the fact that I can get it fixed. My other tv had a black shadow do if it happens to this one...i kno geek squad got me!

Great tv love the quality and the features that the tv provides

This is a must get if you want to get the absolute most from your tech or appliances. And hopefully you dont need to call on them for much but its great to know they got you when needed. Always helps to have pro on call.