Customer Ratings & Reviews

I was helped with all needed, they were very knowledgable and helpful in my situation, they also went way beyond the call of duty

I live my total Tech Geek Squad plan. Whenever I have a question or need help with any of my devices BB Geek Squad is always there to help me. TV's, Tablets, Desk Top, and even my cell phone. They can fix it all! I wouldn't be without this plan!

Excellent professional and polite would definitely do this again.

So because of my C1 TV just shutting off I decided to get this extra protection plan to protect my C2 TV for an extra year, hopefully I don’t have any problems so far so good

This warranty is amazing!! Covers everything I need!!

Hope we never have to use it. Normally I don't purchase a warranty. Have never owned a T. V. like this so I figured the warranty might be a good idea

Purchased this 5 year plan for my OLED Tv. Best buy is the only retailer I found that covers burn in as part of their warranty. Only warranty worth the price for OLEDs in the U.S

I've purchased this service since buying my 1st computer 15 years ago and renewed constantly because at my age I don't understand nor do I have the knowledge to figure out my 'BooBoo's without the help from Geek Squad...Thank You Geek Squad!

Purchase this to make sure we were protected during our time of ownership.

Absolutely the best aftermarket warranty program you can get. I have had to call on them several times with faulty TVs (especially Samsungs) and they stepped up and replaced the faulty units quickly and without any hassles.

My last tv had a problem nearly immediately after purchase. The Geek Squad replaced the hardware boards and the tv was fine for as long as I expected it to last.

Great product/service need for my new tv. I hope nothing gose wronge incase

Very good product would purchase again . Service plan is piece of mind

I got the 5 year standard greek squad protection plan for my smart tv for $59 which I feel was a good deal because I had another tv without the 5 year plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it . Where now paying $59 for the plan and they will fix anything so I think thats a no brainer.

Geek Squad and Total Tech with Best Buy are a must have. I have had Geek Squad provide the following services: desktop/laptop setup, laptap "wiping", laptop key board replacement, Virus cleanup, and troubleshooting. You should not pass on the support packages.

Whenever we buy anything from Best Buy we always get the Geek Squad protection which has always been beneficial to us!! Lightening storms etc can damage tv's even if you have generators or power supplies! So for us the protection is well worth it especially with how expensive electronics can be!

Haven't had the need for this yet but 5 years is a long time. Seeing as how my LG CX had problems after 3 years, I'm hoping that my new LG C3 will perform better.

I glad i have the coverage but haven't used it yet..

On my roku tv i made sire i took the protection plan because my last tv i never put , so i learned my lesson.

setting up my new television and mount purchase along with my install appt. at my home for my telelvision was easy with the help of the Best Buy Customer Service Representative Margie.