Customer Ratings & Reviews

Great service. Had previously purchased on my 3 year old tv which Geek Squad could not repair. Offered a new tv to replace the old tv at no extra cost. Needless to say as the previous 5 year warranty was on the old tv, I purchased a new 5 year warranty on my new tv.

The agent was very helpful during our transaction, helped us as soon as we gotr therer asnd even loaded our TV in the car

Really good coverage for the price. Have had to use this before and worked well.

I love Geek Squad protection. One of the better coverage services. Just wish they had a longer period of coverage on certain items.

It gives me much peace of mind that the TV I bought for my father has a fix or replace coverage for the next 5 years. The cost works out to a couple of drinks from Starbucks per year. VERY affordable coverage that can be redeemed at many stores. I live in a different county than my parents. TV problems, there's a store 5 minutes away from them!

I had a previous 5 year warranty on my old TV. The picture went bad 1 month before the warranty expired. I was handled professionally all the way. New TV, installation and programming of my universal remote, everything for free. Great warranty.

I bought an open box TV and it had a small burn spot. I called the service and they came out and fixed it. Now I basically have a brand new TV. They were extremely professional, knowledgeable and helpful!

Nice product. I dont regret buying this product. I recommend to everyone

Bought this for my printer. When my printer quit working, Geek squad assessed it and gave me a brand new one. I was back in business the same day!

Love the people. Very friendly. Very knowledgeable. Only problem was that when my daughter broke my tv from hitting it they said that warranty doesn’t cover things like that.

Have not used it yet but it’s good to know it’s there. Why do I have to pay for an in-home visit when I have the warranty?

Take computer, mobiles, or report tv issues. They are knowledgeable about technology. Very happy with their services

Great buy! I've used it twice already to troubleshoot problems with my computer since I purchased it. It turned out to be my hard drive and got free repairs, only having to buy the hardware. They were able to retrieve all of my data and transfer it to the new drive.

Definitely worth for TV, I feel most TV's get in to some sort of problem after 3 years, better to have 5 years geek squad coverage for TVs! My last TV broke after 4 years (screen issue!) GS return was little dragged, but at the end, we have been returned full purchase value.

Have not used as of yet for the TV product. Nor have I used for any purchases. However if something were defective or to go bad, this is a must have for repair or replacement.

I love the laptop, like to keep them as long as possible, and this seemed prudent. I mean, I really like the laptop (Samsung Book2 360 13" screen).

Never an issue is I need to return anything. No questions asked!

This warranty set my mind at ease when I made my purchase, because I was able to enjoy my purchase without any worries if something were to go wrong.

This is a smart purchase for the future. A previous purchased TV with the Geek Protection saved us big dollars. The TV was less than one year old and a system issue happened. The Geek Protection paid the original purchase price of the TV. YAY!

With every penny never had a problem with it has saved me many times over the years