Customer Ratings & Reviews

Great TV and picture! Makes watching sports and movies a different experience.

So because of my C1 TV just shutting off I decided to get this extra protection plan to protect my C2 TV for an extra year, hopefully I don’t have any problems so far so good

We love the geek squad. I always recommend getting a protection plan even if you don’t/won’t use it! It is worth it! I will not buy another large item without a protection plan. Geek squad is nice and very quick with what they do.

I never buy anything with out the warranty it always pays for itself later on.

For a television of this value, it made total sense to opt for the Geek Squad service. It gives me peace of mind knowing that I am completely covered for most things that can go wrong.

[Employee of bestbuy] Great quality on this tv for a good price. Good size if going with 55”.

Honestly not a big fan of “warranties” or as Best Buy calls it “geek squad protection” but in their case, they are the exception to the rule. I have never had a single issue with a product needing repair when I purchased their protection plan. They are pretty much the only company, who offers them instore, I can say that about. Kudos Best Buy!!!

Great warranty Best Buy is the best definitely recommend it to everyone

I bought the 5 year protection as a piece of mind after my last tv had issues right after the factory warranty expired.

As i am familiar with the brand & the best buy geek squad protection i highly recommend purchasing the protection its a no nonsense policy. The geek squad protection insures that your item will either be repaired or replaced.

I love my Toshiba Fire TV, with its beautiful crisp picture and great sound. It has multiple HDMIs and with having Roku/Amazon apps, I no longer need the usb sticks. Would recommend.

Geek Squad came in to look at my 55" TV, diagnosed the problem in a timely manner & before i knew it I was getting a new TV. I was able to upgrade to a 65" I had a 5 year warranty on the old TV, so Best Buy delivered a new TV at my door. I also have put another 5 year warranty on my replacement TV.

Tv is a great replacement for our old one that broke. best buy protection makes us feel alot better about the purchase.

The quality on the screen is impeccable and don’t get me started on the colors. truly worth every penny. it fits perfectly in any setting. If you want luxury and quality, this is it.

Haven’t had any issues with the tv to use it but for the reviews that o have seen should be a great service I always look @ the review and it sounds great

Purchased this 5 year plan for my OLED Tv. Best buy is the only retailer I found that covers burn in as part of their warranty. Only warranty worth the price for OLEDs in the U.S

I refuse to buy a product over $50 without this. Especially when it comes to tv’s. Most stores only give you a 3-4 year warranty. Best Buy does 5 years and if the tv is over 40”, they will come to you to service it. Can’t beat that. It might be tv’s over 50” these days. Not 100% sure on that part.

NA did not use Geek Squad this time around. Sorry.

The agents mounted my tv and did a very excellent job

Warranty came through, 100%! The Geek squad came through, huge!