Customer Ratings & Reviews

Cant take the chance just go with the Squad iv always had issues in the past with returns and geek squad takes care of everything no hassle

I haven't needed to use this so I am not sure how to give a review.

Whenever I buy a big electronic item I always purchase a warranty you just really never know the way products are made these days. Better to be safe than sorry. And I’ve never had a problem with bringing an item back -hassle free

So worth it. Not very expensive and so fabulous when you need it. I’ve popped in for the Geek Squad to answer questions, give me explanations for things that didn’t make sense, help me install programs then understand the nuances, they have run checks as often as I thought my computer was compromised. So helpful, will always have a Geek Squad plan!

Upgraded from a 55” and it was a great decision. Love it !

Geek Squad protection is awesome. For the large Home Theaters they come out to your home to fix or verify unfixable and they have always been very quick and competent in assisting me with the next step needed. Geek Squad Protection is the best buy I've ever made with you!! Thanks Best Buy.

My TV broke within the 5 years and I’m 10000% glad I got the extra protection. They gave me money for a new TV (due to it was more expensive to fix then a newer one) best part was the price was enough for me to get a bigger TV with the same brand, no off brand cheap stuff, MUST HAVE !!

It was not very expensive to add the extra warranty.

Rather get the most out of your purchase why not be safe than sorry

We purchased a 65 inch Sony O Led and debated over the 5 year warranty. Since the TV was expensive and had new technology, we decided to go ahead and purchase the 5 year warranty. Hopefully we won't ever need it, but we have peace of mind in case we do. No deductibles either. We feel confident in the plan.

This is a service plan, an insurance plan for any possible issues w/ the equipment we purchased. The actual evaluation isn't particularly valid until such time we have to make a call... then, truth will out.

He was very proffessional. He was very friendly and nice. It didnt take him very long at all to put up wall mount. And he also hooked the tv up to the wall mount. It looks really good. I was very impressed.

I like that this is available because anything happens to the item and right away they are available to fix it

This only cost $20 and since replacing it would cost a lot more than the original price of my open-box, on-sale TV, I figured it was worth it. I don't usually add this type of insurance, but for an open box TV, it seemed reasonable. I would recommend this to someone who also got an open box or a refurbished TV to be on the safe side!

great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Fortunately we have not had to use the geek squad warranty on our new TV. The TV is up in northern Wisconsin so next summer will be when it gets the major use. Got the warrantee is I have had experience with receivers and not getting the warranty. Not so good.

Los instaladores son detallistas y perfeccionistas con su instalación dejaron todo de show

For higher price items I've always bought extended warranties from BEST BUY. They have great customer service and and support with these warranties if you ever have an issue during the warranty period you purchase....

Love the people. Very friendly. Very knowledgeable. Only problem was that when my daughter broke my tv from hitting it they said that warranty doesn’t cover things like that.

I needed them to connect our new tv to our sound system. They were quite knowledgeable, very effective and great to work with.