Customer Ratings & Reviews

When you pay that kind of money you might just as well have it warranted

I will not buy anything without this extended warranty because it is very convenient for me and the staff is very knowledgeable. Every time i ask a question i get a very knowledgeable response.

love the tv! has been working perfectly since i got my hands on it

All was great. No problems. Fair pricing for this.

The installation was done fast and he was friendly.

I've purchased this service since buying my 1st computer 15 years ago and renewed constantly because at my age I don't understand nor do I have the knowledge to figure out my 'BooBoo's without the help from Geek Squad...Thank You Geek Squad!

Its totally worth the extra money. I get with each purchase With 2 kids and 7 nieces and nephews it feels good knowing that none of the parents will have a heart attack when one of our kids inevitably breaks something and any of our homes. Plus the replacement aspect is hassle free!

The agents were very knowledgeable and very proffessional

I don't have to worry about anything with the geek squad, Making a phone call and having no worries makes me happy. Geek is always there when I need their help. The team is very acknowlable and it's a pleasure speaking or working with them. Keep up the good work, Geek Squad....

Great tv, picture and colors are flawless. Would definitely buy again.

I had a Samsung 50" 1080p TV that went out and was non-repairable after 15 months. I replaced it with a Samsung 50" 4K TV and decided that it would be good to have a backup plan, so I bought the 5 year Service Policy when I bought the new TV. I didn't want to feel cheated by Samsung again and I know that the Geek Squad and Best Buy will back up the product.

The store plan adds good coverage to the warranty.

Oled is amazing! Owned for months and I don’t think I could go back to any other panel type. Great for all content, especially gaming!

Agent or nice and did a great job they bring it up to the stairs and left it on the front stairs and I had to bring it in but they still did a good job thank you

I live my total Tech Geek Squad plan. Whenever I have a question or need help with any of my devices BB Geek Squad is always there to help me. TV's, Tablets, Desk Top, and even my cell phone. They can fix it all! I wouldn't be without this plan!

Submitted a claim went through like a breeze glad it wasn’t a hassle thanks geeks!

Laborious process to get anything done. Takes a LONG time to have anyone come fix or check items.

As a former employee and someone who still shops at best buy a lot getting the protection plan is a no brainer for TVs and anything that has the "accidental handling" plan.

Have not taken advantage of this yet but the price was reasonable. we have electrical outages and i wanted to be protected in case there was some damage to our recently purchased television during an outage. again I thought the price was very fair. I would recommend it to any one.

I've used the Geek Squad previously to mount my 65' inch TV and they did an excellent job. This is the first time that I've purchased an extended warranty for my TV through Best Buy. I was told by a family friend the service is excellent just in case my TV begins to act up.