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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 30,845 reviews
  • Rated 5 out of 5 stars

    Highly professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing! It optimizes my gaming experience! The guys at Best Buy are professional and will recommend the right product)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2 Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful in identifying that my old plan didn't give me the benefits that would help me save money on my current CPU issues. He refunded (pro-rated) the old plan, signed me up for the new plan and I saved $75.00 overall. Jay with Geek Squad is the bomb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best plan you can buy. Trust me with the way electonics are made now with their useful shelf lives, its best to have extra protection. you will need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind highly recommend for new purchases. Always get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty is not a waste of money t.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything with out the warranty it always pays for itself later on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get The Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranties always a good choice for me. I’ve purchased a warranty on almost everything electronic I buy and have only had to use it once. Excellent quality and service! Spend the extra money. It’s worth it because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always important to me because I am technically challenged. I have it on almost everything i purchase from Best Buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Thank god for this warranty!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Worth it if you can afford it. I had a TV replaced after it broke down 4 years later. They were abke to help me fix my issue Bd provide me with a great solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection for large tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection for my TV is great. Used it for the first time and the agents that came to my house were professional and explained each step of the process. Unfortunately, they could not fix my TV so I ended up with a new one just as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of the geek squad coverage and I have not had a claim to submit. It seems like a good thing to have but nothing to report.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sometimes a little extra coverage comes in handy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely have something go wrong with electronics, but on a fairly big purchase, like a smart TV, it makes sense, since the standard warranty can leave you without use of the device for weeks if something goes wrong. With this, I can get a replacement or repair in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must to protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way to go to protect your investment ... A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great knowing that your covered. The 5 years is a lot of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've said it before and I'll say it again: I always but the protection plans. I have a kid that can be hard on his electronics and this covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Repairs Efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although many people don't like paying extra for protection plans, it gives me peace of mind. I have had some unexpected mishaps with my devices and knowing that I can make an appointment and get my device fixed without an additional cost is worth it to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty, good protection that I used for my new PC setup

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Transportation problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered 4 40" tvs all at the same time for a project. Everything was going fine until I opened the last box (#4). No image, just the line/shape screen, well actually I could see some of the menu to the left. Called Best Buy, said you're over 13 days, can't help you. Called Vizo next, at first they said 1 year warranty, but the next day and a few emails it was determined it was a Best Buy problem and they can't help us. Unfortunately we had to buy a 5th TV to complete the project.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    SMART PURCHASE COVERAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BELIEVE ME, this is the best purchase you can buy when buying these new large-screen OLED TVs. New technology can cause various problems and having this warranty coverage has saved me now twice on previous 77" TVs. Well worth the money over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for daily use TV's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you use your TV daily! I replaced my TV with a small cost to upgrade and include the new protection. I will always purchase this with all the TV's I intend to use daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good waranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good waranty and help with your device. They help in the future to

    I would recommend this to a friend